Outlook 2003 Crash

  • Thread starter Thread starter Annie
  • Start date Start date
A

Annie

I have a Vista machine with 2003 Office. When I try to open Outlook, I get a
message saying, "Microsoft Office Outlook has stopped working." Here are the
details:
Prob Event Name: APPCRASH
App Name: OUTLOOK.EXE
Version: 11.0.8169.0
App Timestamp: 465f28e3
Fault Module Name: mso.dll
Fault Module Version: 11.0.8172.0
Fault Module Timestamp: 46771b00
Exception Code: c0000005
I end up having to start Outlook in Safe Mode. About a week ago I received
an Outlook error having to do with Add-Ins. I have no add-ins marked in
Outlook. I've tried reinstalling Office as well as repairing but I can't
seem to get it to work right. Working in Safe Mode is fine, but I'd like to
have original functionality back.
Any suggestions?
 
Annie said:
I have a Vista machine with 2003 Office. When I try to open Outlook,
I get a message saying, "Microsoft Office Outlook has stopped
working." Here are the details:
Prob Event Name: APPCRASH
App Name: OUTLOOK.EXE
Version: 11.0.8169.0
App Timestamp: 465f28e3
Fault Module Name: mso.dll
Fault Module Version: 11.0.8172.0
Fault Module Timestamp: 46771b00
Exception Code: c0000005
I end up having to start Outlook in Safe Mode. About a week ago I
received an Outlook error having to do with Add-Ins. I have no
add-ins marked in Outlook. I've tried reinstalling Office as well as
repairing but I can't seem to get it to work right. Working in Safe
Mode is fine, but I'd like to have original functionality back.
Any suggestions?
Click to expand...

With OPutlook closed, try deleting the file
%LocalAppData%\Microsoft\Outlook\extend.dat
 
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