Outlook 2003 calendar item problem.

[dan.brida]

I am a desktop support technician. We use Exchange 2003 and have
Outlook 2003 clients. We are having ongoing issues with one of our
users who is an assistant to an executive. The latest issue is that
the person, who is a delegate of the executive with Editor permissions
to the calendar, is getting the following errors sometimes when
opening and sometimes when accepting meeting requests:

"Can't open calendar item for user (executiveuser). Item could not be
found."
Sometimes this is preceded by "Unable to open meeting item '(name of
meeting)'"

Additionally, sometimes these same items cannot be viewed in the
preview pane; it appears "greyed-out" and displays the message "This
item cannot be displayed in the reading pane. Open the item to read
its contents."

The strange thing is that there doesn't seem to be a pattern to it and
it does not always happen. Closing and reopening Outlook usually
fixes the problem for a short while, and even the same items that were
producing the error are able to open with no problems after restarting
Outlook.

I have tried opening Outlook with the /cleanviews switch. I have
checked delegate permissions. They appear to be correct. I am at
wits end with this and I need a resolution fairly soon. Any help
would be greatly appreciated. In researching this problem, I have not
been able to find a situation that matches the symptoms exactly that
has actually produced responses. I have seen some posts about this
that have gone unanswered. Please reply, even if only to say you've
encountered the problem too. Hopefully someone out there knows the
answer. This particular problem just started a couple of weeks ago.

 

[Guest]

Have you tried the /cleanreminders or /cleanfreebusy switch for both the
delegate and the executive? Or just try the delegate first.