Outlook 2003 - Appointments Only Visible In Category View

[Guest]

I dont know the cause but I can only view appointments in category view. To
resolve I've tried the following :-

(1) Running Scampst.exe on the pst file
(2) Re-installing Outlook and Office XP
(3) Exporting and importing my calendar
(4) Removing all filters on view options

The problem occurs for both old and newly entered appointments.

Can anyone help - I've run ouyt of ideas !

thanks

Aidan

 

[Nikki]

Try opening Outlook using a switch:

The command line looks kinda like:

"C:\Program Files\Microsoft Office\Office11\Outlook.exe " /CleanViews

Note: Paths that include spaces between words must be enclosed in quotation
marks (") and are case sensitive. The link shown below is a more detailed
explanation.

OL2003: Command-Line Switches by Microsoft Office Assistance:
http://office.microsoft.com/en-gb/assistance/HP010031101033.aspx

Below is the switch that I suggest you try:

/cleanviews - Restores default views. All custom views you
created are lost.

OR if the above is not effective:

- Open the HELP menu and choose DETECT and REPAIR

Please write back and let me know if this helped you.

Nikki Peterson

 

[Guest]

Hi Nikki,

thanks for your suggestions.

I have completed both of these successfully ( modifying the command line to
Office 10 ) but I'm afraid the problem still persists.

Any further ideas would be greatly appreciated.

Aidan

 

[Nikki]

I will not be available for a few days. Please repost this with the
added information. I will leave you with the following information:
An update to Outlook may fix it. And/Or a rebuild of your Outlook profile.

However, you would need to find ALL files that effect the view on your
system and replace them.

A simple reinstall will not clean these files up. Close Outlook first, then:

a.. Search your hard drive for *.ost and delete all found (Be sure to
search in hidden files)
b.. Search your hard drive for Outcmd.dat and delete it. (This file holds
your customized toolbar settings)
c.. Search your hard drive for Views.dat and delete it. (This file holds
your customized system folder views settings)
d.. Search your hard drive for extend.dat and delete it. (this file holds
your Installed add-ins information)
e.. 2003: Outlook.xml (This file includes Shortcuts, Calendar, and
Contact links.)
a.. The navigation pane settings are profile-specific and are stored in
an .xml file with the profile name, in the Application Data\Outlook folder.
To clear all navigation pane customizations, start Outlook once with the
/resetnavpane switch.
Try opening Outlook again using the switch :

a.. /CleanViews Restores default views. All custom views you created are
lost.
b.. /ResetOutlookBar Rebuilds the Outlook Bar.
Some of the folders might be hidden folders. To view them, do one of the
following:

Windows XP

1.. Click Start, and then click My Computer.
2.. On the Tools menu, click Folder Options, click the View tab, and then
click the Show hidden files and folder option.
Windows 2000

1.. Double-click My Computer on your desktop.
2.. On the Tools menu, click Folder Options, click the View tab, and then
click the Show hidden files and folder option.
Nikki Peterson