Outlook 2002/XP: Displaying Single Incoming Messages up to FIVE times! Why?

[David Probett]

Hi

A problem is developing in my hitherto flawless(?) copy of Outlook
XP/2002.

Single e-mail messages arrive at my ISP) and are read in Mailwasher
Pro.

Only one message appears there.

When I view them in Outlook, there are up to FIVE identical copies of
each messages.

(If I look at the messages in Forte's Agent, once again it says there
are only;single messages.)

Does anyone have any ideas as to which tweak I need to do to fix
Outlook?

Many Thanks.

David
David Probett
(e-mail address removed)

 

[Brian Tillman]

A problem is developing in my hitherto flawless(?) copy of Outlook
XP/2002.

How many accounts do you have defined in Outlook? Do you scan incoming mail
with an AV scanner? Is your send/receive interval long enough? Do you keep
copies of downloaded messages on the server?

 

[David Probett]

How many accounts do you have defined in Outlook?

AOL, Hotmail, Lycos. TalkTalk

Do you scan incoming mail with an AV scanner?

Yes ZoneAlarm Security Suite

Is your send/receive interval long enough?>

7 Minutes

Do you keep >copies of downloaded messages on the server?

Yes for up to 24 hours..

Any ideas?

It used to work just fine until recently.

Thanks

David
David Probett
(e-mail address removed)

 

[markmac234]

Hi

Have you set up rules to sort the mail into different folders. If you
have, you need to put a tick in the 'Stop processing more rules' box
for each rule. Failing that, delete all the accounts and re-create
them. This will illeviate the issue whereby accounts that are active
can be invisible, thus having more accounts (duplicate) than you are
aware of.

 

[David Probett]

Hi

Thank you very much for the reply - it pointed me in what appears to
be the right direction.

I couldn't make the first suggestion work properly so I deleted ALL my
sorting filters and am currently creating new ones as relevant
messages arrive.

Outlook seems to be displaying only one of each message at the moment.

I really did not want to delete and recreate all four e-mail accounts
as only one ISP was affected.

Many thanks, once again.

Have a good Christmas.

David

Hi

Have you set up rules to sort the mail into different folders. If you
have, you need to put a tick in the 'Stop processing more rules' box
for each rule. Failing that, delete all the accounts and re-create
them. This will illeviate the issue whereby accounts that are active
can be invisible, thus having more accounts (duplicate) than you are
aware of.

David Probett
(e-mail address removed)