outlook 2002, MS vista, continuous prompting for email password

G

Guest

I tried Roady's suggestion of:
browse for C:\Users\%username%\AppData\Roaming\Microsoft\Protect

Make a backup of this folder while all other programs are closed and then
delete that folder. See if your passwords are remembered now. ...... but
this did not work.

I also tried to go to regedit, but it would not allow any changes to the
permissions of the key indicated in the file
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684 ,... another
suggestion that did not work., as i got a message in step 8 when trying to
click yes twice. No changes to that key were allowed.

can anyone else help ?? this is an outrage that no one can solve this
problem.
 
R

Roady [MVP]

That suggestion is only for Outlook 2007 on Windows Vista.

The issue that you have with Outlook 2002 is a known incompatibility issue
with Outlook 2002 on Windows Vista that 'most likely won't be addressed
since Outlook 2002 is out of mainstream support. (Mainstream support for
Office products ends about 5 years after launch)

Note that as long as you keep Outlook 2002 open it won't prompt you for the
password.
 
G

Guest

Thanks for the information, Roady. That settles it I guess.

Roady said:
That suggestion is only for Outlook 2007 on Windows Vista.

The issue that you have with Outlook 2002 is a known incompatibility issue
with Outlook 2002 on Windows Vista that 'most likely won't be addressed
since Outlook 2002 is out of mainstream support. (Mainstream support for
Office products ends about 5 years after launch)

Note that as long as you keep Outlook 2002 open it won't prompt you for the
password.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

tr_59 said:
I tried Roady's suggestion of:
browse for C:\Users\%username%\AppData\Roaming\Microsoft\Protect

Make a backup of this folder while all other programs are closed and then
delete that folder. See if your passwords are remembered now. ...... but
this did not work.

I also tried to go to regedit, but it would not allow any changes to the
permissions of the key indicated in the file
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684 ,...
another
suggestion that did not work., as i got a message in step 8 when trying to
click yes twice. No changes to that key were allowed.

can anyone else help ?? this is an outrage that no one can solve this
problem.
 

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