Outlook 2002 - Fun Tools

[Guest]

I have a user in my office who has a toolbar which appears in a new mail
message called "Fun Tools". This toolbar keeps coming back even after being
deleted. Due to restrictions within our office environment, this computer
does not have access to the "add/remove" programs feature. I ran a spyware
program, and it advised that the computer had a hijacker program in it, but
it did not get rid of it. I went to start, run, and regedit, and note that
there are two folders called "Fun Web Products" and "FunWebProducts",
however, I do not know if this is associated with Fun Tools, and whether or
not it is safe to delete them. If anyone could advise me how to get rid of
this "Fun Tools" toolbar, I would be eternally grateful. I apologize if this
is not the right place to post, however, I could not find any other
appropriate forum.

 

[Diane Poremsky [MVP]]

the admin should log on and try to uninstall it - I would delete those two
keys, but it may not help.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Guest]

I beleive this toolbar is attached to a downloaded screensaver.
(www.popularscreensavers.com) Check in add/remove programs and see if there
is one listed. Try to uninstall the screensaver, and then delete the
toolbar. If there is no screen saver downloaded then I'm not sure.

 

[Guest]

Thank you very much. Unfortunately, the computer has been set up so that
nobody (including the administrator) has access to the add/remove programs.

the admin should log on and try to uninstall it - I would delete those two
keys, but it may not help.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I have a user in my office who has a toolbar which appears in a new mail
message called "Fun Tools". This toolbar keeps coming back even after
being
deleted. Due to restrictions within our office environment, this computer
does not have access to the "add/remove" programs feature. I ran a
spyware
program, and it advised that the computer had a hijacker program in it,
but
it did not get rid of it. I went to start, run, and regedit, and note
that
there are two folders called "Fun Web Products" and "FunWebProducts",
however, I do not know if this is associated with Fun Tools, and whether
or
not it is safe to delete them. If anyone could advise me how to get rid
of
this "Fun Tools" toolbar, I would be eternally grateful. I apologize if
this
is not the right place to post, however, I could not find any other
appropriate forum.