Outlook 2002 - Asking for Password / ID Frequently

  • Thread starter Thread starter Paul
  • Start date Start date
P

Paul

I am frequently asked to re-enter or click OK for the
password and ID for my mail server. I have clicked Save
PAssword / ID and often I find Outlook (when left running
in the background) is stuck at the prompt asking for
these things. I repeatedly click OK and it works
eventually - for a while. At other times it checks and
downloads mail without any prompts.

Anyone have any suggestions?

Thanks,
Paul
 
Hi Paul,

The problem you are experiencing is normally due to the Registry containing incorrect information for the Protected Storage System Provider registry subkey for your account.

For more information on , please refer to Knowledge Base article
OL2000: (IMO) Your Password Is Not Retained in Windows 2000 or Windows XP
ID: 259416.KB.EN-US

You can access this article by clicking on the link below.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;259416

Thanks,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
--------------------
 
This might be a more efficient way.

281791 - OL2002: Outlook Prompts You for a Password for an E-mail Account
with a Saved Password

perian
 
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