E
Eric Wong
When I click "customize outlook today", it doesn't respond.
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Bob
Outlook: Cannot Customize Outlook Today
After You Install Critical Update 813489 for Internet
Explorer
View products that this article applies to.
IMPORTANT: This article contains information about
modifying the registry. Before you modify the registry,
make sure to back it up and make sure that you understand
how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the
registry, click the following article number to view the
article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you use the Outlook Today view in Outlook 2000, the
Customize Outlook Today option does not work as expected.
CAUSE
This problem occurs after you install the Critical Update
813489 for Microsoft Internet Explorer. For additional
information about the Critical Update 813489 for Internet
Explorer, click the following article number to view the
article in the Microsoft Knowledge Base:
813489 MS03-015: April, 2003, Cumulative Patch for
Internet Explorer
WORKAROUND
Warning This article contains instructions to add a DWORD
value in the registry. When you add the DWORD value, it
partially disables the Critical Update 813489 for Internet
Explorer. After you add the DWORD value, you can
customized Outlook Today, but you will be vulnerable to an
information-disclosure vulnerability that is related to
the way that Internet Explorer handles encoded characters
in a Web address (a Uniform Resource Locator ). For
more information about this vulnerability, see the "More
Information" section of this article. Microsoft recommends
that after you have customized Outlook Today, you remove
the DWORD value, or you disable the DWORD value by setting
it to 0 to help protect your computer from this
vulnerability.
To work around this problem, partially disable the
Critical Update 813489 for Internet Explorer, customize
Outlook Today, and then enable the Critical Update 813489
for Internet Explorer.
WARNING: If you use Registry Editor incorrectly, you may
cause serious problems that may require you to reinstall
your operating system. Microsoft cannot guarantee that you
can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk. To do
this, follow these steps:
Quit Outlook 2000.
Click Start, click Run, type regedit in the Open box, and
then click OK.
Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Application Compatibility
Click Edit, click New, and then click DWORD Value.
Type Outlook.exe, and then press ENTER. This creates a new
DWORD value named Outlook.exe.
With the new Outlook.exe DWORD value selected, click Edit,
and then click Modify.
In the Value data box, type 1, and then click OK.
Quit Registry Editor.
Start Outlook 2000, and then go to the Outlook Today view.
Click Customize Outlook Today, and then customize the view
as necessary.
Repeat steps 1 through 8. When you do step 8, set the
Outlook.exe DWORD value to 0 instead of 1.
Note After you set the Outlook.exe DWORD value to 1 to
partially disable the Critical Update 813489 for Internet
Explorer, your computer is temporarily vulnerable to the
vulnerability that is described in the "More Information"
section of this article. When you use the Microsoft
Baseline Security Analyzer tool (MBSA) to scan your
computer for vulnerabilities, the MBSA Tool will not
detect that the Critical Update 813489 for Internet
Explorer has been partially disabled. For additional
information about the Microsoft Baseline Security Analyzer
tool (MBSA), click the following article number to view
the article in the Microsoft Knowledge Base:
320454 Microsoft Baseline Security Analyzer (MBSA) Version
1.1 Is Available
How to Export the Outlook.exe DWORD Value With the Value
Set to 1 and With the Value Set to 0
If you want to configure Outlook today regularly, you can
export the Outlook.exe DWORD value with the value set to 1
and with the value set to 0. This permits you to export
the appropriate registry value whenever you require the
ability to customize Outlook Today. After you have
customize Outlook Today, you can import the appropriate
registry value to help protect your computer from the
vulnerability that is described in this article.
To do this, follow these steps.WARNING: If you use
Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating
system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.
Quit Outlook 2000.
Click Start, click Run, type regedit in the Open box, and
then click OK.
Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Application Compatibility
In the right pane of Registry Editor, locate and then
click the Outlook.exe registry value. If the value has not
already been created, create the value by using the steps
that are listed in the "Workaround" section of this
article.
With the new Outlook.exe registry value selected, click
Edit, and then click Modify.
If the Value data box is not set to 1, type 1 in the box,
and then click OK.
Click File, and then click Export.
In the File name box, enter a name that will help you
remember the purpose of the registration file, for example
type Not_Protected.
Select an appropriate folder to save the registration
file, and then click Save. When you want to customize
Outlook Today, locate the registration file that you saved
in step 8, and double-click it to import the registry
value. Now, you can customize Outlook Today.
Select the Outlook.exe registry value , click Edit, and
then click Modify.
In the Value data box, type 0, and then click OK.
Click File, and then click Export.
In the File name box, enter a name that will help you
remember the purpose of the registration file, for example
type Protected.
Select an appropriate folder to save the registration
file, and then click Save. When you have customized
Outlook Today, and you want to help protect your computer
from the vulnerability described in this article, locate
the registration file that you saved in step 13, and then
double-click it to import the registry value. Now, you
cannot customize Outlook Today.
Quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the
Microsoft products that are listed at the beginning of
this article.
MORE INFORMATION
This article discusses an information-disclosure
vulnerability that might permit an attacker to craft a URL
that contains some encoded characters. The encoded
characters might redirect you to a second Web site. If you
follow the URL, the attacker can gain the same access as
you on the second Web site. This might permit the attacker
to access any information that you share with the second
Web site. For additional information about this
vulnerability, click the following article number to view
the article in the Microsoft Knowledge Base: This
vulnerability was first documented in Microsoft Security
Bulletin MS02-068. For additional information about this
vulnerability, click the following article number to view
the article in the Microsoft Knowledge Base:
328970 MS02-066: November, 2002, Cumulative Patch for
Internet Explorer
After You Install Critical Update 813489 for Internet
Explorer
View products that this article applies to.
IMPORTANT: This article contains information about
modifying the registry. Before you modify the registry,
make sure to back it up and make sure that you understand
how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the
registry, click the following article number to view the
article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you use the Outlook Today view in Outlook 2000, the
Customize Outlook Today option does not work as expected.
CAUSE
This problem occurs after you install the Critical Update
813489 for Microsoft Internet Explorer. For additional
information about the Critical Update 813489 for Internet
Explorer, click the following article number to view the
article in the Microsoft Knowledge Base:
813489 MS03-015: April, 2003, Cumulative Patch for
Internet Explorer
WORKAROUND
Warning This article contains instructions to add a DWORD
value in the registry. When you add the DWORD value, it
partially disables the Critical Update 813489 for Internet
Explorer. After you add the DWORD value, you can
customized Outlook Today, but you will be vulnerable to an
information-disclosure vulnerability that is related to
the way that Internet Explorer handles encoded characters
in a Web address (a Uniform Resource Locator ). For
more information about this vulnerability, see the "More
Information" section of this article. Microsoft recommends
that after you have customized Outlook Today, you remove
the DWORD value, or you disable the DWORD value by setting
it to 0 to help protect your computer from this
vulnerability.
To work around this problem, partially disable the
Critical Update 813489 for Internet Explorer, customize
Outlook Today, and then enable the Critical Update 813489
for Internet Explorer.
WARNING: If you use Registry Editor incorrectly, you may
cause serious problems that may require you to reinstall
your operating system. Microsoft cannot guarantee that you
can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk. To do
this, follow these steps:
Quit Outlook 2000.
Click Start, click Run, type regedit in the Open box, and
then click OK.
Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Application Compatibility
Click Edit, click New, and then click DWORD Value.
Type Outlook.exe, and then press ENTER. This creates a new
DWORD value named Outlook.exe.
With the new Outlook.exe DWORD value selected, click Edit,
and then click Modify.
In the Value data box, type 1, and then click OK.
Quit Registry Editor.
Start Outlook 2000, and then go to the Outlook Today view.
Click Customize Outlook Today, and then customize the view
as necessary.
Repeat steps 1 through 8. When you do step 8, set the
Outlook.exe DWORD value to 0 instead of 1.
Note After you set the Outlook.exe DWORD value to 1 to
partially disable the Critical Update 813489 for Internet
Explorer, your computer is temporarily vulnerable to the
vulnerability that is described in the "More Information"
section of this article. When you use the Microsoft
Baseline Security Analyzer tool (MBSA) to scan your
computer for vulnerabilities, the MBSA Tool will not
detect that the Critical Update 813489 for Internet
Explorer has been partially disabled. For additional
information about the Microsoft Baseline Security Analyzer
tool (MBSA), click the following article number to view
the article in the Microsoft Knowledge Base:
320454 Microsoft Baseline Security Analyzer (MBSA) Version
1.1 Is Available
How to Export the Outlook.exe DWORD Value With the Value
Set to 1 and With the Value Set to 0
If you want to configure Outlook today regularly, you can
export the Outlook.exe DWORD value with the value set to 1
and with the value set to 0. This permits you to export
the appropriate registry value whenever you require the
ability to customize Outlook Today. After you have
customize Outlook Today, you can import the appropriate
registry value to help protect your computer from the
vulnerability that is described in this article.
To do this, follow these steps.WARNING: If you use
Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating
system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.
Quit Outlook 2000.
Click Start, click Run, type regedit in the Open box, and
then click OK.
Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Application Compatibility
In the right pane of Registry Editor, locate and then
click the Outlook.exe registry value. If the value has not
already been created, create the value by using the steps
that are listed in the "Workaround" section of this
article.
With the new Outlook.exe registry value selected, click
Edit, and then click Modify.
If the Value data box is not set to 1, type 1 in the box,
and then click OK.
Click File, and then click Export.
In the File name box, enter a name that will help you
remember the purpose of the registration file, for example
type Not_Protected.
Select an appropriate folder to save the registration
file, and then click Save. When you want to customize
Outlook Today, locate the registration file that you saved
in step 8, and double-click it to import the registry
value. Now, you can customize Outlook Today.
Select the Outlook.exe registry value , click Edit, and
then click Modify.
In the Value data box, type 0, and then click OK.
Click File, and then click Export.
In the File name box, enter a name that will help you
remember the purpose of the registration file, for example
type Protected.
Select an appropriate folder to save the registration
file, and then click Save. When you have customized
Outlook Today, and you want to help protect your computer
from the vulnerability described in this article, locate
the registration file that you saved in step 13, and then
double-click it to import the registry value. Now, you
cannot customize Outlook Today.
Quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the
Microsoft products that are listed at the beginning of
this article.
MORE INFORMATION
This article discusses an information-disclosure
vulnerability that might permit an attacker to craft a URL
that contains some encoded characters. The encoded
characters might redirect you to a second Web site. If you
follow the URL, the attacker can gain the same access as
you on the second Web site. This might permit the attacker
to access any information that you share with the second
Web site. For additional information about this
vulnerability, click the following article number to view
the article in the Microsoft Knowledge Base: This
vulnerability was first documented in Microsoft Security
Bulletin MS02-068. For additional information about this
vulnerability, click the following article number to view
the article in the Microsoft Knowledge Base:
328970 MS02-066: November, 2002, Cumulative Patch for
Internet Explorer
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