Outlook 2000 re-install

[Ross]

I messed up my Outlook while attempting to fix other
problems.
I can only acccess an Archive Folder for Outlook Today and
I have lost most of my emails. They weren't available in
the backup I did before all this happened.

Detect and Repair does not work and neither does re-
install from the CD.
I get the message:
"The patch package could not be opened. Verify that the
patch package exists and that you can access it or contact
the application vendor to verify that this is a valid
windows installer patch package."

Does anyone have any suggestions?
Thanks

 

[DL]

If I understand correctly;
Have you tried, File/Open/Personal Folders ?
David

 

[Ross]

Yes I have tried that. It opens a backup file that isn't
complete. I suppose I could work from a completely
Archived folder. I can send/receive emails through it.
But the program itself is not very stable. I'm wanting to
re-install it, but I seem to be missing a necessary patch
package that Windows wants for installation.

 

[DL]

Is yr origonal *.pst still available? (Search to include hidden)
do you get an error msg when trying to open it, in OL?
If so have you tried scanpst.exe
David

 

[Ross]

Thanks David,
I can't find the pst file on my computer that would hold
everything,( I'm sure I didn't set up the autoarchive to
include all folders), and being an idiot, I can't seem to
run scanpst.exe. It doesn't work from either the Run
utility or from the Dos prompt.
Ross

 

[DL]

You should be able to run scanpst.exe by double clicking, in explorer, if
nothing else.
But if you cannot find any pst files, theres not a lot of point.
By default the pst file is called outlook.pst, search yr sys, to include
hidden, for outlook.*
I have come across instances where a file name has been 'altered' due to a
glych.
See here for default locations of pst;
http://www.slipstick.com/config/backup.htm#pst
then check the folder contents
David