Outlook 2000 .pst file issue

[Brian]

I am trying to open, or import a .pst file that was
created in Outlook 2003.

When I try to open the file, and when I try to import it I
first get the following message "Properties for the
information service must be defined prior to use". When I
say "OK" I then get the next message "File is not
compatible with this version of the Personal Folders
information service".

Can Outlook 2003 .pst files be read, or imported into
Outlook 2000. I would think it would not be an issue.

Any suggestions?

 

[Sue Mosher [MVP-Outlook]]

No. YOu must export from Outlook 2003 to a .pst file created in the Outlook
97-2002 format.

 

[Tyler Hudson]

Brian,

If outlook 2003 uses a different pst format than outlook 2000, then
outlook 2000 cannot read the file. The programmers of outlook 2000 would
have had to been able to look into the future to give it the ability to read
2003 formats. It should, however, work going importing from 2000 to 2003.
There may be a conversion utility somewhere, you may also want to try
exporting your 2003 pst file into a different format, such as an access
database and then try to read that in from outlook 2000.


Tyler

 

[Brian Tillman]

No. YOu must export from Outlook 2003 to a .pst file created in the
Outlook 97-2002 format.

Since it is necessary to precreate an ANSI-format PST in order for the
Export wizard to use it (allowing the Export wizard to create the PST will
always create a Unicode PST), rather than exporting, just select the items
you wish to transfer and copy them to the ANSI PST and then open that PST
with OL 2000.

 

[Sue Mosher [MVP-Outlook]]

Exporting to an previously created .pst file in the correct format would be
more efficient, since it can handle subfolders.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers