Outlook 2000 just upgraded from outlook express

[Guest]

I have just upgraded from outlook express to outlook 2000. The problem I'm having is that I cannot get by accounts to send and receive. I am able to connect to the internet via my dial up connection and surf the web, but the email send and receive will not work. An error message is displayed 'The server could not be found. (Account: ' Sympatico', POP3 Server: 'pop1.ns.sympatico.ca', Error Number 0x800ccc0d). I have checked with Sympatico and the settings are correct on my account. Any help would be appreciated.

 

[Ellen]

-----Original Message-----
I have just upgraded from outlook express to outlook

2000. The problem I'm having is that I cannot get by
accounts to send and receive. I am able to connect to the
internet via my dial up connection and surf the web, but
the email send and receive will not work. An error
message is displayed 'The server could not be found.
(Account: ' Sympatico', POP3
Server: 'pop1.ns.sympatico.ca', Error Number 0x800ccc0d).
I have checked with Sympatico and the settings are correct
on my account. Any help would be appreciated.

.
If your setting have been verified. Try removing the

account, restart Outlook, and enter the account
information again. It sounds like the Outlook account
settings may be corrupted.

 

[Brian Tillman]

Andy,

Looking on the website the Incoming server (POP) is not
pop1.ns.sympatico.ca its:

pop1.sympatico.ca, remove the ns and see if that makes a difference.

Well, pop1.ns.sympatico.ca is an alias of pop9.sympatico.ca:

$ nslookup pop1.ns.sympatico.ca

Non-authoritative answer:
Name: pop9.SYMPATICO.CA
Address: 206.47.199.40
Aliases: POP1.NS.SYMPATICO.CA

So, the pop1 address may be legal, but your suggestion has merit.