Outlook 07 & naCmnLib.dll error

[Guest]

Outlook keeps displaying the message of not finding this McAfee file - which
is residing where it is supposed to be. Outlook has been reinstalled, system
scanned for spyware, XP restored to a prior functional point - no help. BTW:
this occured after I was on vacation for 2 weeks. Computer was shut down
during my absence and upon restart, the error began appearing. Have not tried
any other Office 07 apps. Using Enterprise edition. Any ideas?

 

[Greg Mansius [MSFT]]

It's probably an add-in causing this error. Please try the following steps
to locate and disable the add-in.

1.. On the Tools menu click Trust Center
2.. In the Trust Center select Add-ins
3.. At the bottom, make sure COM add-ins is listed and then click Go.
4.. Disable the COM add-in you think is related to this error.
5.. Click OK.
6.. On the Tools menu click Trust Center
7.. In the Trust Center select Add-ins
8.. At the bottom, make sure Exchange Client Extensions is listed and then
click Go.
9.. Disable the add-in you think is related to this error.
10.. Click OK in the Add-In Manager dialog box
11.. Exit and restart Outlook
Hope this helps.
--
Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email to this address, post a reply to this newsgroup.

 

[Guest]

Greg:

It appears that the issue revolved around McAfee's email scanning and less
than optimum hardware. We had received a number of those annoying e-card
emails. Since I was gone without cell or Internet for 14 days (now, THAT'S a
vacation), McAfee was going nuts trying to eliminate all the junk mails.

I solved the problem by going backward to the full Office 2003 Suite, then
downloading all the 1300+ emails, then reinstalling Office 2007 with Outlook
2007. All is well. If this hadn't done it, I was going to hogtie one of our
network techs (they are always out in the field) and get them to try your
suggestion.

Thanks anyway.
--
Carol aka Computer Killer

It's probably an add-in causing this error. Please try the following steps
to locate and disable the add-in.

1.. On the Tools menu click Trust Center
2.. In the Trust Center select Add-ins
3.. At the bottom, make sure COM add-ins is listed and then click Go.
4.. Disable the COM add-in you think is related to this error.
5.. Click OK.
6.. On the Tools menu click Trust Center
7.. In the Trust Center select Add-ins
8.. At the bottom, make sure Exchange Client Extensions is listed and then
click Go.
9.. Disable the add-in you think is related to this error.
10.. Click OK in the Add-In Manager dialog box
11.. Exit and restart Outlook
Hope this helps.
--
Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email to this address, post a reply to this newsgroup.

 

[Francis S]

Your version of Mcafee is simply not compatible with Outlook 2007. Apparently the problem occurs when Mcafee scans and finds an attachment that needs to be quarantined. that is why it doesn't necessarily choke every download.

Several options. YOu can use yoru console and disable On Delivery Email Scanner. If you stick with 8.0, you can also apply patch 15. I did this and his patch still gives the error but lets Outlook continue downloading. Eventually, you will end up having to acknowledge the error message and Outlook will end.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

 

[Gordon]

Your version of Mcafee is simply not compatible with Outlook 2007.
Apparently the problem occurs when Mcafee scans and finds an attachment
that needs to be quarantined. that is why it doesn't necessarily choke
every download.

Several options. YOu can use yoru console and disable On Delivery Email
Scanner. If you stick with 8.0, you can also apply patch 15. I did this
and his patch still gives the error but lets Outlook continue downloading.
Eventually, you will end up having to acknowledge the error message and
Outlook will end.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Eh?
Who are you talking to?
Please note:
This is NOT a chat room and You are NOT posting to a forum run by
Eggheadcafe - you are actually posting to a global Usenet Newsgroup. You
will get a far better experience if you use a newsreader and subscribe to
these groups directly, rather than through Eggheadcafe.

If you must stay with Egghheadcafe then please follow Usenet custom by
quoting the post you are replying to, and replying to the thread.

Thank you.