Outllook 2007 Calendar Setting incorrect start time

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netcentral

When I receive a request for an appointment and click on the accept button in
Outlook 2007 it sets the start time of the calendar item as the time when i
click on the accept button. The description shows the correct times but on
the calendar view it appears the the start time was the time when I accepted
the appointment. Here as an example:
1- I get a request for an appointment with start time: 4/22/09 10:00 AM and
end time: 4/22/09 1:00 PM. When I click on accept it wil set the start time
as the current time such as Start Time: 9:00 AM 4/17/09.

We are running Exchange 2003 and outlook 2007. I cheked time zone etc. It
seems to be set corrctly. We have installed all the service packs and
hotfixes we can find. PLease help.

Moin
 
Hi I tried resetting the view but that did not do anything. I also checked if
the start and end time fields are mapped correctly and they are. For some
reason outlook is putting the recieve time on the message as the start time
of the calendar item. ANy other suggestions?

Moin

Diane Poremsky said:
Did you reset the view?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


netcentral said:
When I receive a request for an appointment and click on the accept button
in
Outlook 2007 it sets the start time of the calendar item as the time when
i
click on the accept button. The description shows the correct times but on
the calendar view it appears the the start time was the time when I
accepted
the appointment. Here as an example:
1- I get a request for an appointment with start time: 4/22/09 10:00 AM
and
end time: 4/22/09 1:00 PM. When I click on accept it wil set the start
time
as the current time such as Start Time: 9:00 AM 4/17/09.

We are running Exchange 2003 and outlook 2007. I cheked time zone etc. It
seems to be set corrctly. We have installed all the service packs and
hotfixes we can find. PLease help.

Moin
 
That usually indicates a bad view and occasionally corrupt forms cache.
(http://www.outlook-tips.net/beginner/formscache.htm)

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


netcentral said:
Hi I tried resetting the view but that did not do anything. I also checked
if
the start and end time fields are mapped correctly and they are. For some
reason outlook is putting the recieve time on the message as the start
time
of the calendar item. ANy other suggestions?

Moin

Diane Poremsky said:
Did you reset the view?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


netcentral said:
When I receive a request for an appointment and click on the accept
button
in
Outlook 2007 it sets the start time of the calendar item as the time
when
i
click on the accept button. The description shows the correct times but
on
the calendar view it appears the the start time was the time when I
accepted
the appointment. Here as an example:
1- I get a request for an appointment with start time: 4/22/09 10:00 AM
and
end time: 4/22/09 1:00 PM. When I click on accept it wil set the start
time
as the current time such as Start Time: 9:00 AM 4/17/09.

We are running Exchange 2003 and outlook 2007. I cheked time zone etc.
It
seems to be set corrctly. We have installed all the service packs and
hotfixes we can find. PLease help.

Moin
 
Hi I tried clearing the forms cache as per your instruction and it did not
solve the problem. I thin the incorrect start time and durartion is being
recorded when I accept the appointment. I guess the last option is re-install
outlook?

Diane Poremsky said:
That usually indicates a bad view and occasionally corrupt forms cache.
(http://www.outlook-tips.net/beginner/formscache.htm)

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


netcentral said:
Hi I tried resetting the view but that did not do anything. I also checked
if
the start and end time fields are mapped correctly and they are. For some
reason outlook is putting the recieve time on the message as the start
time
of the calendar item. ANy other suggestions?

Moin

Diane Poremsky said:
Did you reset the view?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


When I receive a request for an appointment and click on the accept
button
in
Outlook 2007 it sets the start time of the calendar item as the time
when
i
click on the accept button. The description shows the correct times but
on
the calendar view it appears the the start time was the time when I
accepted
the appointment. Here as an example:
1- I get a request for an appointment with start time: 4/22/09 10:00 AM
and
end time: 4/22/09 1:00 PM. When I click on accept it wil set the start
time
as the current time such as Start Time: 9:00 AM 4/17/09.

We are running Exchange 2003 and outlook 2007. I cheked time zone etc.
It
seems to be set corrctly. We have installed all the service packs and
hotfixes we can find. PLease help.

Moin
 
reinstall rarely fixes anything. Did you also reset the view?
http://www.outlook-tips.net/beginner/resetview.htm - the second method
should be sufficient.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


netcentral said:
Hi I tried clearing the forms cache as per your instruction and it did
not
solve the problem. I thin the incorrect start time and durartion is being
recorded when I accept the appointment. I guess the last option is
re-install
outlook?

Diane Poremsky said:
That usually indicates a bad view and occasionally corrupt forms cache.
(http://www.outlook-tips.net/beginner/formscache.htm)

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


netcentral said:
Hi I tried resetting the view but that did not do anything. I also
checked
if
the start and end time fields are mapped correctly and they are. For
some
reason outlook is putting the recieve time on the message as the start
time
of the calendar item. ANy other suggestions?

Moin

:

Did you reset the view?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


When I receive a request for an appointment and click on the accept
button
in
Outlook 2007 it sets the start time of the calendar item as the time
when
i
click on the accept button. The description shows the correct times
but
on
the calendar view it appears the the start time was the time when I
accepted
the appointment. Here as an example:
1- I get a request for an appointment with start time: 4/22/09 10:00
AM
and
end time: 4/22/09 1:00 PM. When I click on accept it wil set the
start
time
as the current time such as Start Time: 9:00 AM 4/17/09.

We are running Exchange 2003 and outlook 2007. I cheked time zone
etc.
It
seems to be set corrctly. We have installed all the service packs
and
hotfixes we can find. PLease help.

Moin
 
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