Outgoing messages occasionally don't get sent

M

Msradell

I'm having a very strange problem with Outlook 2007. 99% of the time
everything worked fine but once in awhile outgoing messages do not get
sent and remain in the outbox. The only way I can get them to be sent
is too close Outlook and then restart it at which time the messages
get sent.

When I close outlook I get the message that says I have mail in my
outbox, do I want to close anyway or not close so Outlook knows there
is mail there. I've tried pressing F9 and even then the mail doesn't
get sent.

I'm running this on a laptop using Microsoft Vista Home Premium and my
mail service is AOL.

Any help would be appreciated.
 
N

Nikki Peterson

Could be a forms problem, try the following:

To clean up the forms cache.

To do so, follow these steps:
1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Custom Forms.
4. Click Manage Forms.
5. Click Clear Cache.
6. Close all open windows, and then restart Outlook.

If the above does not work, try the following.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

1.. Quit Outlook.
2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

Nikki

I'm having a very strange problem with Outlook 2007. 99% of the time
everything worked fine but once in awhile outgoing messages do not get
sent and remain in the outbox. The only way I can get them to be sent
is too close Outlook and then restart it at which time the messages
get sent.

When I close outlook I get the message that says I have mail in my
outbox, do I want to close anyway or not close so Outlook knows there
is mail there. I've tried pressing F9 and even then the mail doesn't
get sent.

I'm running this on a laptop using Microsoft Vista Home Premium and my
mail service is AOL.

Any help would be appreciated.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top