Outbox won't send (not the same as "stuck")

[mikemartin]

I've been using Outlook 07 with Windows Vista for more than a year. Suddenly,
today, when I "Send" messages into the Outbox, and if I then open the Outbox
while they're still there, they all instantly go from being in italics to
being straight up -- i.e. as if they're still in draft -- and if I do a
Send/Receive, they just sit there.

If I then reopen each one, close the Outbox (e.g. go to the Inbox),
re-"Send" each one, and don't open the Outbox again, they go out as normal on
the next Send/Receive. But if i open the Outbox at all, they all instantly go
back from "italics" to "straight." (I can actually see them changing.)

This is not the same as people writing about items being "stuck" in their
mailbox. Any idea what's going on?

Thanks for reading this.

 

[mikemartin]

Excuse me, i sent this twice, after getting an error message when i first
posted. No need to reply to both. Thx.

 

[F.H. Muffman]

I've been using Outlook 07 with Windows Vista for more than a year.

Suddenly, today, when I "Send" messages into the Outbox, and if I then
open the Outbox while they're still there, they all instantly go from
being in italics to being straight up -- i.e. as if they're still in
draft -- and if I do a Send/Receive, they just sit there.

If I then reopen each one, close the Outbox (e.g. go to the Inbox),
re-"Send" each one, and don't open the Outbox again, they go out as
normal on the next Send/Receive. But if i open the Outbox at all, they
all instantly go back from "italics" to "straight." (I can actually
see them changing.)

This is not the same as people writing about items being "stuck" in
their mailbox. Any idea what's going on?

As far as I know, Outlook has always worked that way. If you open a message,
either by double clicking or using the preview pane, that is in the Outbox,
you need to then hit send again.

Did you recently enable the preview pane in the Outbox?

 

[mikemartin]

Sorry, my message was not quite clear. I'm not reopening the messages, just
clicking on the Outbox. So if there are, say, 6 messages that I've just
written and "Sent" and are sitting in the Outbox waiting for the next
Send/Receive ... and I click on the Outbox where the list is sitting there in
italics (e.g. just to remind myself what's in it), the whole list instantly
switches from being in italics to being in upright, and none of them are sent
out on the next Send/Receive. This has never happened before. It just
started happening yesterday.

To get them to go out now on a Send/Receive, i have to reopen them all,
click onto the Inbox (or other, just so the Outbox is not in view) and
re-Send them all, and be sure not to click on the Outbox before the next
Send/Receive.

This is a whole new (to me) and strange phenomenon. It's never happened
before. (And I've been using Outlook since forever.)

 

[Peter Foldes]

Are you using any AV to scan in\outgoing email. If so disable the scanning.

If using Norton\MacAfee or Trend to scan your emails then you will need to
uninstall the AV program and re-install without the email integration(scanning)
otherwise just disabling it will not work

Also see the following
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[mikemartin]

Ah, never thought of that. Yes, am using Nortons, and yes, i believe it's
scanning outgoing. Maybe it just changed one of its own settings. will check
it out this evening and confirm. Thx.

 

[F.H. Muffman]

I've been using Outlook 07 with Windows Vista for more than a year.

Sorry, my message was not quite clear. I'm not reopening the messages,
just clicking on the Outbox. So if there are, say, 6 messages that
I've just written and "Sent" and are sitting in the Outbox waiting for
the next Send/Receive ... and I click on the Outbox where the list is
sitting there in italics (e.g. just to remind myself what's in it),
the whole list instantly switches from being in italics to being in
upright, and none of them are sent out on the next Send/Receive.

Ah, yes, all of them changing is a little different than what I understood.
The A/V is a good question, I'd also try starting up Outlook in Safe mode,
just to see if there's an add-in that might be messing with things.

 

[mikemartin]

Thanks for the suggestions. I also got a reply from Michael Bauer in the
thread above (I posted a sort of duplicate q by mistake.) He suggested
looking at any recent add-ins in the Options / Trust Center. And there it
was: the LinkedIn toolbar that I'd downloaded a few days ago. I've disabled
that, and the problem is solved.

Many thanks to all who offered suggestions. Much appreciated.