Out of Office does not load - Outlook 2003

  • Thread starter Thread starter Reginald Tan
  • Start date Start date
R

Reginald Tan

We are having problems with a number of our computers with WinXP - Office
2003. We have Exchange 2003. Every time they try to open the Out of Office
Assistant, they would get a message - "an unspecified error occured" and
say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is not
compatible with Outlook 2003 since we were able to turn on the Out of Office
Assistant when we loaded their account on Outlook 2000.

Any thoughts?
 
Use the mdbvu32 utility from the Exchange Resource Kit to clear the OOF
from the mailbox and try again;

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
I think I found a similar article on MS before but our mail admin didn't
want to try it out because it says that it is only for Exchange 5.5 or 2000.

I'll try and see if he'll try it this time and forward this message.

Roady said:
Use the mdbvu32 utility from the Exchange Resource Kit to clear the OOF
from the mailbox and try again;

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
We are having problems with a number of our computers with WinXP - Office
2003. We have Exchange 2003. Every time they try to open the Out of
Office Assistant, they would get a message - "an unspecified error
occured" and say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is not
compatible with Outlook 2003 since we were able to turn on the Out of
Office Assistant when we loaded their account on Outlook 2000.

Any thoughts?
 
I tried it but it is still giving him the same error. I didn't want to
delete any other rules though. There are a number of Rules there

3 of theses - RuleOrganizer #NET FOLDERS#
Outlook Rules Organizer
Junk E-mail Rule
MSExchange Rules
Messages
Outlook Message Manager

I'm thinking the next step is to try to Delete the RuleOrganizer rules but
I wanted to check here first.

Thanks
Reginald

Roady said:
Use the mdbvu32 utility from the Exchange Resource Kit to clear the OOF
from the mailbox and try again;

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
We are having problems with a number of our computers with WinXP - Office
2003. We have Exchange 2003. Every time they try to open the Out of
Office Assistant, they would get a message - "an unspecified error
occured" and say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is not
compatible with Outlook 2003 since we were able to turn on the Out of
Office Assistant when we loaded their account on Outlook 2000.

Any thoughts?
 
The tool is also for Exchange 2003; it's in the Exchange 2003 Resource Kit

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
I think I found a similar article on MS before but our mail admin didn't
want to try it out because it says that it is only for Exchange 5.5 or
2000.

I'll try and see if he'll try it this time and forward this message.

Roady said:
Use the mdbvu32 utility from the Exchange Resource Kit to clear the OOF
from the mailbox and try again;

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
We are having problems with a number of our computers with WinXP -
Office 2003. We have Exchange 2003. Every time they try to open the Out
of Office Assistant, they would get a message - "an unspecified error
occured" and say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is not
compatible with Outlook 2003 since we were able to turn on the Out of
Office Assistant when we loaded their account on Outlook 2000.

Any thoughts?
 
Follow the instructions here;
http://support.microsoft.com/?id=248709

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
I tried it but it is still giving him the same error. I didn't want to
delete any other rules though. There are a number of Rules there

3 of theses - RuleOrganizer #NET FOLDERS#
Outlook Rules Organizer
Junk E-mail Rule
MSExchange Rules
Messages
Outlook Message Manager

I'm thinking the next step is to try to Delete the RuleOrganizer rules
but I wanted to check here first.

Thanks
Reginald

Roady said:
Use the mdbvu32 utility from the Exchange Resource Kit to clear the OOF
from the mailbox and try again;

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
We are having problems with a number of our computers with WinXP -
Office 2003. We have Exchange 2003. Every time they try to open the Out
of Office Assistant, they would get a message - "an unspecified error
occured" and say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is not
compatible with Outlook 2003 since we were able to turn on the Out of
Office Assistant when we loaded their account on Outlook 2000.

Any thoughts?
 
Yes, this is the one I forwarded to our mail admin but the support page said
it only affects exchange 5.5. Anyway, we tried it but there are no other
rules that fit the same descriptions in the support page. I think we already
deleted those yesterday but still have the same problem.

I have some idea. Do their accounts need some sort of security privilage to
be able to recreate the Out of Office Rules once deleted? I ask this
because those accounts that are having these problems are only domain users
in our domain but everyone else in our Technology division with the same
setup are not having any problems setting their Out of Office. I'm thinking
since we have higher privilages, we are not experiencing this problem.

Thanks,
Reginald


Roady said:
Follow the instructions here;
http://support.microsoft.com/?id=248709

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
I tried it but it is still giving him the same error. I didn't want to
delete any other rules though. There are a number of Rules there

3 of theses - RuleOrganizer #NET FOLDERS#
Outlook Rules Organizer
Junk E-mail Rule
MSExchange Rules
Messages
Outlook Message Manager

I'm thinking the next step is to try to Delete the RuleOrganizer rules
but I wanted to check here first.

Thanks
Reginald

Roady said:
Use the mdbvu32 utility from the Exchange Resource Kit to clear the OOF
from the mailbox and try again;

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
We are having problems with a number of our computers with WinXP -
Office 2003. We have Exchange 2003. Every time they try to open the Out
of Office Assistant, they would get a message - "an unspecified error
occured" and say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is not
compatible with Outlook 2003 since we were able to turn on the Out of
Office Assistant when we loaded their account on Outlook 2000.

Any thoughts?
 
No the privilages are for the mailbox owner so unless you tampered with that
the user should still be owner of his own mailbox. Can you configure the
defective mailbox as a separate profile in your Outlook? Are you
experiencing the same issues then?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
Yes, this is the one I forwarded to our mail admin but the support page
said it only affects exchange 5.5. Anyway, we tried it but there are no
other rules that fit the same descriptions in the support page. I think we
already deleted those yesterday but still have the same problem.

I have some idea. Do their accounts need some sort of security privilage
to be able to recreate the Out of Office Rules once deleted? I ask this
because those accounts that are having these problems are only domain
users in our domain but everyone else in our Technology division with the
same setup are not having any problems setting their Out of Office. I'm
thinking since we have higher privilages, we are not experiencing this
problem.

Thanks,
Reginald


Roady said:
Follow the instructions here;
http://support.microsoft.com/?id=248709

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
I tried it but it is still giving him the same error. I didn't want to
delete any other rules though. There are a number of Rules there

3 of theses - RuleOrganizer #NET FOLDERS#
Outlook Rules Organizer
Junk E-mail Rule
MSExchange Rules
Messages
Outlook Message Manager

I'm thinking the next step is to try to Delete the RuleOrganizer rules
but I wanted to check here first.

Thanks
Reginald

in message Use the mdbvu32 utility from the Exchange Resource Kit to clear the
OOF from the mailbox and try again;

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
We are having problems with a number of our computers with WinXP -
Office 2003. We have Exchange 2003. Every time they try to open the
Out of Office Assistant, they would get a message - "an unspecified
error occured" and say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is not
compatible with Outlook 2003 since we were able to turn on the Out of
Office Assistant when we loaded their account on Outlook 2000.

Any thoughts?
 
Setting up their profile on our own computer was what we we're doing to set
up their out of office though if we do this on a computer with Office 2003.
It will give the same message but if done on a machine with Office 2000, it
works properly and the out of office can be set.


Roady said:
No the privilages are for the mailbox owner so unless you tampered with
that the user should still be owner of his own mailbox. Can you configure
the defective mailbox as a separate profile in your Outlook? Are you
experiencing the same issues then?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
Yes, this is the one I forwarded to our mail admin but the support page
said it only affects exchange 5.5. Anyway, we tried it but there are no
other rules that fit the same descriptions in the support page. I think
we already deleted those yesterday but still have the same problem.

I have some idea. Do their accounts need some sort of security privilage
to be able to recreate the Out of Office Rules once deleted? I ask this
because those accounts that are having these problems are only domain
users in our domain but everyone else in our Technology division with the
same setup are not having any problems setting their Out of Office. I'm
thinking since we have higher privilages, we are not experiencing this
problem.

Thanks,
Reginald


Roady said:
Follow the instructions here;
http://support.microsoft.com/?id=248709

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I tried it but it is still giving him the same error. I didn't want to
delete any other rules though. There are a number of Rules there

3 of theses - RuleOrganizer #NET FOLDERS#
Outlook Rules Organizer
Junk E-mail Rule
MSExchange Rules
Messages
Outlook Message Manager

I'm thinking the next step is to try to Delete the RuleOrganizer rules
but I wanted to check here first.

Thanks
Reginald

"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net>
wrote in message Use the mdbvu32 utility from the Exchange Resource Kit to clear the
OOF from the mailbox and try again;

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
We are having problems with a number of our computers with WinXP -
Office 2003. We have Exchange 2003. Every time they try to open the
Out of Office Assistant, they would get a message - "an unspecified
error occured" and say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is not
compatible with Outlook 2003 since we were able to turn on the Out of
Office Assistant when we loaded their account on Outlook 2000.

Any thoughts?
 
Does this also happen
-when the OOF is disabled on an Outlook 2000 machine and then tries to be
enabled on an Outlook 2003 machine?
-for new mailboxes?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
Setting up their profile on our own computer was what we we're doing to
set up their out of office though if we do this on a computer with Office
2003. It will give the same message but if done on a machine with Office
2000, it works properly and the out of office can be set.


Roady said:
No the privilages are for the mailbox owner so unless you tampered with
that the user should still be owner of his own mailbox. Can you configure
the defective mailbox as a separate profile in your Outlook? Are you
experiencing the same issues then?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
Yes, this is the one I forwarded to our mail admin but the support page
said it only affects exchange 5.5. Anyway, we tried it but there are no
other rules that fit the same descriptions in the support page. I think
we already deleted those yesterday but still have the same problem.

I have some idea. Do their accounts need some sort of security privilage
to be able to recreate the Out of Office Rules once deleted? I ask this
because those accounts that are having these problems are only domain
users in our domain but everyone else in our Technology division with
the same setup are not having any problems setting their Out of Office.
I'm thinking since we have higher privilages, we are not experiencing
this problem.

Thanks,
Reginald


in message Follow the instructions here;
http://support.microsoft.com/?id=248709

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I tried it but it is still giving him the same error. I didn't want to
delete any other rules though. There are a number of Rules there

3 of theses - RuleOrganizer #NET FOLDERS#
Outlook Rules Organizer
Junk E-mail Rule
MSExchange Rules
Messages
Outlook Message Manager

I'm thinking the next step is to try to Delete the RuleOrganizer rules
but I wanted to check here first.

Thanks
Reginald

"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net>
wrote in message Use the mdbvu32 utility from the Exchange Resource Kit to clear the
OOF from the mailbox and try again;

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
We are having problems with a number of our computers with WinXP -
Office 2003. We have Exchange 2003. Every time they try to open the
Out of Office Assistant, they would get a message - "an unspecified
error occured" and say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is
not compatible with Outlook 2003 since we were able to turn on the
Out of Office Assistant when we loaded their account on Outlook
2000.

Any thoughts?
 
Reginald Tan said:
We are having problems with a number of our computers with WinXP - Office
2003. We have Exchange 2003. Every time they try to open the Out of Office
Assistant, they would get a message - "an unspecified error occured" and
say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is not
compatible with Outlook 2003 since we were able to turn on the Out of Office
Assistant when we loaded their account on Outlook 2000.

Any thoughts?

We ahrer having the same problem with Outlook 2002 and I found a
Microsoft artical "KB248709" that fixed the problem. Trouble is it
don't work for 2003.
 
I was having this problem and I exported all rules using the rules
wizard and then used MDBVU32 to delete all rules from the inbox. Close
and reopen outlook and import your rules. It worked on two different
PC's for me.

Roady said:
Does this also happen
-when the OOF is disabled on an Outlook 2000 machine and then tries to be
enabled on an Outlook 2003 machine?
-for new mailboxes?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Reginald Tan said:
Setting up their profile on our own computer was what we we're doing to
set up their out of office though if we do this on a computer with Office
2003. It will give the same message but if done on a machine with Office
2000, it works properly and the out of office can be set.


Roady said:
No the privilages are for the mailbox owner so unless you tampered with
that the user should still be owner of his own mailbox. Can you configure
the defective mailbox as a separate profile in your Outlook? Are you
experiencing the same issues then?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Yes, this is the one I forwarded to our mail admin but the support page
said it only affects exchange 5.5. Anyway, we tried it but there are no
other rules that fit the same descriptions in the support page. I think
we already deleted those yesterday but still have the same problem.

I have some idea. Do their accounts need some sort of security privilage
to be able to recreate the Out of Office Rules once deleted? I ask this
because those accounts that are having these problems are only domain
users in our domain but everyone else in our Technology division with
the same setup are not having any problems setting their Out of Office.
I'm thinking since we have higher privilages, we are not experiencing
this problem.

Thanks,
Reginald


in message Follow the instructions here;
http://support.microsoft.com/?id=248709

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I tried it but it is still giving him the same error. I didn't want to
delete any other rules though. There are a number of Rules there

3 of theses - RuleOrganizer #NET FOLDERS#
Outlook Rules Organizer
Junk E-mail Rule
MSExchange Rules
Messages
Outlook Message Manager

I'm thinking the next step is to try to Delete the RuleOrganizer rules
but I wanted to check here first.

Thanks
Reginald

"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net>
wrote in message Use the mdbvu32 utility from the Exchange Resource Kit to clear the
OOF from the mailbox and try again;

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
We are having problems with a number of our computers with WinXP -
Office 2003. We have Exchange 2003. Every time they try to open the
Out of Office Assistant, they would get a message - "an unspecified
error occured" and say that the system has "insufficient memory".

I am thinking it could be caused by a setting in exchange that is
not compatible with Outlook 2003 since we were able to turn on the
Out of Office Assistant when we loaded their account on Outlook
2000.

Any thoughts?
 
Have either of you - or anyone else - come across a
solution for this? We are also having this problem, but
it doesn't affect everyone. But the people who are
having the problem have new desktops with a fresh install
of XP wSP1 and Office 2003 Pro. But it doesn't matter if
they (their mailbox) are on Exchange 5.5 or 2003 (I'm
trying to finish up a migration).
 

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