Out Of Office Assitant: Outlook 2003

[Guest]

Outlook version = 2003, OS = Windows XP. When trying to use Out Of Office
Assistant, the following message appears: "The Command Is Not Available".
Tried searching through support based on searches for Outlook 2003 and Out Of
Office Assistant. No resolutions to the particular error message.

Thanks

 

[Sue Mosher [MVP-Outlook]]

Out of Office Assistant is an available feature only if you connect to
Microsoft Exchange Server as your mail server. If you don't use Exchange
Server, you can use Outlook Rules Wizard or one of the third-party automatic
rules processing addins. See http://www.slipstick.com/rules/index.htm and
http://www.slipstick.com/addins/index.htm .

 

[BillR [MVP]]

You can emulate the Out of Office Assistant when you dont' have Exchange
connectivity.
Refer here:
"How to emulate the Out of Office Assistant in Microsoft Outlook"
http://support.microsoft.com/default.aspx?scid=kb;en-us;311107

 

[Guest]

I do have Exchange Server connectivity. I have 80 users in the same
location, not to mention thousands across the organization. This is an
isolated incident with this particular person.

Thanks.

 

[Guest]

I do have Exchange Server Connectivity. This is one of 80 users in a
particular location, using the exact same build process, yet, for some
reason, this is the only person who receives the error message mentioned
below. I'm wondering if there isnt a setting/issue with his profile that may
be causing the problem.

Thanks

 

[Sue Mosher [MVP-Outlook]]

Does it work in a different profile on the same machine?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

This is a laptop user, only one user's profile on the computer.

 

[Sue Mosher [MVP-Outlook]]

You might try creating a new profile. Also make sure the Outex*.ecf
extensions are installed -- Tools | Options | Other | Advanced Options |
Add-in Manager.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Arun Raina]

I do have Exchange Server Connectivity. This is one of 80 users in a
particular location, using the exact same build process, yet, for some
reason, this is the only person who receives the error message mentioned
below. I'm wondering if there isnt a setting/issue with his profile that may
be causing the problem.

Thanks

--------------------------------------------------------------------------------
Hi, What I feel is that your out of office assistant has got
Disabled. You need to enable it.
1. Open out look client
2. Go to Help option.
3. Click on "About Microsoft office outlook"
4. After this a licensed window appears, Click on the option "Disabled items"
5. Enable the Items in this window.

Hope this solves your problem
Arun Raina

 

[Guest]

Between my vacation and a business trip, I finally was able to hook up with
the user to try this and it worked like a charm! Thank you very much for
your thoughts on this.
Jim

 

[Guest]

Many thanks for the tip!

I wrote my own question on this subject earlier today but found the answer
here further down the page. A particular item had been disabled as it
apparently disturbed the performance but is now OK!

 

[Guest]

I found the resolution in Ofice Help (not located in help where it should of
been)..
so..
Step 1. Go to Help Menu
Step 2. Click on About Microsoft Office Outlook
Step 3. Click on Disabled Items
Step 4. Now Enable Out Of Office

This should now work.....