Out of Office Assistant not responding

[Tim McClenahan]

Out of Office Assistant is activated but it is not
sending an AutoReply response to sender.

The mailbox is internal. We have a .com and .net structure
to our domain. Com for external use and Net for internal
use. Both are being handled by an Internal Exchange 2000
server.

 

[Lanwench [MVP - Exchange]]

You need to have the Exchange admin enable "out of office autoreply to the
internet" in ESM.

 

[Tim McClenahan]

This is not a global issue. This is happening to a single
user. It is not workstation related. No matter where she
uses her roaming profile she gets the same results, no
autoreply message is sent. There are no rules that apply
to her setting for the Out of Office Assistant. This
feature is working thought out our domain without issue,
except for this user.

 

[Lanwench [MVP - Exchange]]

Did you try opening her mailbox in a new/vanilla Windows profile? Does it
work if you set it through OWA?