Out of Office Assistance Issue

[Vic]

I have an issue with a user that is using MS Outlook 2000. The user has
never been able to successfully turn on the Out of Office Assistant. If you
go to the usual Tools-->Out of Office Assistant menu to configur and turn on
the Assistant it never works. We have tested by turning on the assistant
through OWA and have had the same results....none. If we look at the
settings it says that it is turned on and I have double checked for rules
and there is no rule blocking the email from going out. Everyone else' works
without a problem. Where can I start looking to solve this issue? We are on
a Windows Server 2003 network with Exchange Server 2003.

TIA
VIC

 

[Ben M. Schorr - MVP]

I have an issue with a user that is using MS Outlook 2000. The user has
never been able to successfully turn on the Out of Office Assistant. If
you
go to the usual Tools-->Out of Office Assistant menu to configur and
turn on
the Assistant it never works. We have tested by turning on the assistant
through OWA and have had the same results....none. If we look at the
settings it says that it is turned on and I have double checked for rules
and there is no rule blocking the email from going out. Everyone else'
works
without a problem. Where can I start looking to solve this issue? We are
on
a Windows Server 2003 network with Exchange Server 2003.

Try FAQ 9.1. Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm



--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

 

[Vic]

The out of office assistant works for all users but one. Anyone have any
other ideas where to look?

 

[Ben M. Schorr - MVP]

Does it not work for internal or external users? Is the user using their
mailbox or a PST file for their default data store?

The out of office assistant works for all users but one. Anyone have any
other ideas where to look?

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm