Oultlook 2000 CW and Exchange 2003 Read Receipts

[news.microsoft.com]

Good Evening
I am trying to prevent Read receipts from being automatically responded to
in Outlook 2000 being setup with exchange 2003, in CW mode.

I have tried editing the key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Options\Mail\Receipt
Response=dword:00000002

But this had no effect.

I have had a look at the article on Microsoft Knowledge Base (KB:324636)
http://support.microsoft.com/default.aspx?scid=kb;en-us;324636
However this is for exchange 2000, would this work in 2003 and if so, is it
possible to download the hotfix without paying for Microsoft support.
Although I do not belive it would work if it is for 2000.

I have noticed that there are third party scripts/apps to completely block
read receipt requests this but would prefer to avoid the 3rd party route, if
possible.

Interestingly one client machine does not appear to be responding to read
recipts, and the user belives this may be because Outlook was set to not
respond, before it was switched to CW mode from Internet Mail mode. Could
there be another reason why this client is not sending responses?

I have advised the client they should consider upgrading their Outlook to
2003, however they are running alot of applications that using the MAPI
client for sending emails, and are reluctant to upgrade because of the
Security Update that blocks emails being sent, I am aware of the public
folders/Policy fix for this. But would prefer solving the problem with their
current setup.

Any Help appreciated.
Regards
Paul

 

[Brian Tillman]

I have had a look at the article on Microsoft Knowledge Base
(KB:324636)
http://support.microsoft.com/default.aspx?scid=kb;en-us;324636 However
this is for exchange 2000, would this work in 2003 and if so,
is it possible to download the hotfix without paying for Microsoft
support.

Hotfixes are always available at no change by following the instructions in
the article describing the fix. You must have the considtions described in
the article, however,

I have advised the client they should consider upgrading their
Outlook to 2003, however they are running alot of applications that
using the MAPI client for sending emails, and are reluctant to
upgrade because of the Security Update that blocks emails being sent,

There are ways of addressing this.

 

[Paul]

Hotfixes are always available at no change by following the instructions
in the article describing the fix. You must have the considtions
described in the article, however,

I thought so, but do you know if in this case it would be relevant(as it is
for 2000, not 2003), and how do i get hold of the hotfix, as it is not
downloadable and the link they give is for paid support.

There are ways of addressing this.

Indeed there is, as i have advised the next poster ;o), but would like to
get their current setup working, as is.

Cheers for your prompt response.

Regards
Paul

 

[Brian Tillman]

I thought so, but do you know if in this case it would be relevant(as
it is for 2000, not 2003), and how do i get hold of the hotfix, as it
is not downloadable and the link they give is for paid support.

Yes, buy they waive the fee if you're trying to address the problem in the
article.

 

[Brian Tillman]

Yes, buy they waive the fee if you're trying to address the problem
in the article.

Yes, but they waive the fee...