OS won't allow login

G

Guest

For three months, I've worked for a fledgling antispyware company and I have
a Windows XP Pro/SP1 Gateway E-Series Desktop. Well since they're so poor, I
don't have another box to test spyware on. But I just got VirtualPC a month
ago. I am an Admin on the machine. We maintain our own machines and I'm at
the bottom of the totem pole in IT. Last Friday, I ran a scan of my machine
with a legit anti-spyware product. I rebooted after the scan completed and
now I can't log in. I can move my mouse at the login screen, but I can't log
in (ie, Ctrl+Alt+Del keys don't work). I have to perform a hard-boot to get
the system restarted. I switched keyboards BUT, get this, any keyboard I use
allows me to select F2 for BIOS settings and F8 for Safe Mode. So the
system's physical keyboard port works. I checked my BIOS to make sure that
keyboard was Ok. It was. Selected "Last Known Good Config..." in Safe Mode
options screen. Ctrl+Alt+Del still didn't work. Selected each Safe Mode
option after that and Ctrl+Alt+Del still didn't work. This has happened once
before (two months ago) and I got the machine working again with the
aforementioned steps (ie, Last Know Good Config...). I have some very
important docs (don't we all) on my old image. I don't have an OS repair
disk. Unfortunately, I don't have a Ghost Image. Our "My Docs" isn't synced
to the network. So my supervisor came over and verified that my computer's
"screwed" and I then reloaded XP and Office 2003. When I reloaded Windows
though, I didn't overwrite my original corrupted OS. They both share the same
HD. My new install isn't slow and doesn't have spyware/glitches on it. I do
believe we have policies pushed down off our Windows 2000 server. Is there a
"work around" login? Is there a way to retrieve my data (ie, My Documents
folder contents, desktop files) without using DOS mode? Thanks in advance.
 
T

Troll

a144mb said:
For three months, I've worked for a fledgling antispyware company and I have
a Windows XP Pro/SP1 Gateway E-Series Desktop. Well since they're so poor, I
don't have another box to test spyware on. But I just got VirtualPC a month
ago. I am an Admin on the machine. We maintain our own machines and I'm at
the bottom of the totem pole in IT. Last Friday, I ran a scan of my machine
with a legit anti-spyware product. I rebooted after the scan completed and
now I can't log in. I can move my mouse at the login screen, but I can't log
in (ie, Ctrl+Alt+Del keys don't work). I have to perform a hard-boot to get
the system restarted. I switched keyboards BUT, get this, any keyboard I use
allows me to select F2 for BIOS settings and F8 for Safe Mode. So the
system's physical keyboard port works. I checked my BIOS to make sure that
keyboard was Ok. It was. Selected "Last Known Good Config..." in Safe Mode
options screen. Ctrl+Alt+Del still didn't work. Selected each Safe Mode
option after that and Ctrl+Alt+Del still didn't work. This has happened once
before (two months ago) and I got the machine working again with the
aforementioned steps (ie, Last Know Good Config...). I have some very
important docs (don't we all) on my old image. I don't have an OS repair
disk. Unfortunately, I don't have a Ghost Image. Our "My Docs" isn't synced
to the network. So my supervisor came over and verified that my computer's
"screwed" and I then reloaded XP and Office 2003. When I reloaded Windows
though, I didn't overwrite my original corrupted OS. They both share the same
HD. My new install isn't slow and doesn't have spyware/glitches on it. I do
believe we have policies pushed down off our Windows 2000 server. Is there a
"work around" login? Is there a way to retrieve my data (ie, My Documents
folder contents, desktop files) without using DOS mode? Thanks in advance.

You will find the old My Documents folder in "C:\Documents and
Settings\username" where username is the name of your old account. If
you can't get to them, you may need to take ownership of the "username"
or "My Documents" folder.
 
G

Guest

Thanks Troll.

Troll said:
You will find the old My Documents folder in "C:\Documents and
Settings\username" where username is the name of your old account. If
you can't get to them, you may need to take ownership of the "username"
or "My Documents" folder.
 

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