Original Messages w/ a reply dissapear from Inbox

[Dubbi]

Have a friend with Outlook XP. When he replies to an
email, the Original Messages disappears from Inbox. Is
this a setting? Where should be look for the original
mail? He is in a completely different state, I only have
phone contact with him.

Thanks for everyone's help

 

[Jocelyn Fiorello [MVP - Outlook]]

It's probably just hidden. Check View | Current View -- is it set to
"Unread messages"? If so, that explains the problem -- when you reply to a
message, it becomes "read" and so it disappears when an "unread messages"
view is set. Change the view back to Messages and your hidden messages
should reappear.

Also, make sure you're not sorting your Inbox on the Icon column, which can
also appear to hide messages.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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