G
Guest
I migrated from Outlook 2003 to 2007 about a month ago (on Windows XP fully
updated). I have a couple thousand contacts in Outlook. Yesterday I noticed
that for some but not all contacts, the Business Card View (white main area
of the card) shows some contacts names in Doe, John order and others appear
in John Doe order, and the settings for each contact in the "file as" field
are exactly the same, and the names are properly entered under firstname and
lastname.
Just to be clear, I'm not talking about the lastname, firstname appearance
in the less visible blue (on my computer) top edge of the card, those are all
correct, and the contacts are sorted correctly on those "file as" data. What
is weird is that a minority of my contacts, perhaps a hundred of them always
show the name (in business card view--in the white part of the card) in the
lastname, firstname order even though the settings for all cards are the
same.
If I go to View/Current View/Customize Current View and change settings, or
revert to default settings, the order does not change for that select group
of contacts with the aberrant name order. I've also played with the
View/Current View/Define Views dialogue, going back and forth between custom
and default, and no change...making sure to apply the rules to all contacts.
The contacts always show up in the right place in order of cards....for
example John Doe, Frank Eberhart, Connie Freund, but instead of the names
appearing firstname lastname on the white part of the card, every 20th one
or so (no particular frequency pattern I noticed) they will be John Doe,
Eberhart Frank, Connie Freund etc...and this wastes my time when I'm trying
to find a contact, because it slows my thought process.
I tried to see whether there is something the ones that are incorrectly
displayed have in common...perhaps the names are being sorted alphabetically
within each card so that Bill Evans would appear correctly, but Evans, Frank
would be inverted, but that isn't the case.
Even more strange is that when I've gone to some of the incorrectly
displayed cards, and search on them, then open the contact and save, in one
case it popped back into the right order, but the other misordered ones don't
do this.
I'll be glad when someone smarter than me can solve this, but I've tried
very hard fix it myself, and my thought is currently that I've found an
Outlook 2007 bug...something about some of my older contacts has a format
setting that Outlook 2007 is acting on, but I have no means to control....
More info: I have a home computer, and a work computer, and for the past
two months I've been synchronizing with Windows Mobile 5 and the current
version of ActiveSync (which I really don't like so far, in case you are
wondering, I could tell Microsoft a lot of things that need to be better,
some other day). Prior to switching to Windows Smobile I was using a Palm
Treo 600 with Chapura KeySuite (most recent version) and it had its own
issues, but won't go into them here.
Just for fun, I ran the new Office Diagnostics...it ran for about 10 minutes
and found one problem, which it did not specify, and it said it fixed it, but
it did not change the business card View problem above. Just FYI, when I
switch to address card view, which I don't like (hard to see names in the
blue bar) the names are in correct order...it's just that business card
display that is weirdly not working.
Thanks in advance for any help you can offer,
updated). I have a couple thousand contacts in Outlook. Yesterday I noticed
that for some but not all contacts, the Business Card View (white main area
of the card) shows some contacts names in Doe, John order and others appear
in John Doe order, and the settings for each contact in the "file as" field
are exactly the same, and the names are properly entered under firstname and
lastname.
Just to be clear, I'm not talking about the lastname, firstname appearance
in the less visible blue (on my computer) top edge of the card, those are all
correct, and the contacts are sorted correctly on those "file as" data. What
is weird is that a minority of my contacts, perhaps a hundred of them always
show the name (in business card view--in the white part of the card) in the
lastname, firstname order even though the settings for all cards are the
same.
If I go to View/Current View/Customize Current View and change settings, or
revert to default settings, the order does not change for that select group
of contacts with the aberrant name order. I've also played with the
View/Current View/Define Views dialogue, going back and forth between custom
and default, and no change...making sure to apply the rules to all contacts.
The contacts always show up in the right place in order of cards....for
example John Doe, Frank Eberhart, Connie Freund, but instead of the names
appearing firstname lastname on the white part of the card, every 20th one
or so (no particular frequency pattern I noticed) they will be John Doe,
Eberhart Frank, Connie Freund etc...and this wastes my time when I'm trying
to find a contact, because it slows my thought process.
I tried to see whether there is something the ones that are incorrectly
displayed have in common...perhaps the names are being sorted alphabetically
within each card so that Bill Evans would appear correctly, but Evans, Frank
would be inverted, but that isn't the case.
Even more strange is that when I've gone to some of the incorrectly
displayed cards, and search on them, then open the contact and save, in one
case it popped back into the right order, but the other misordered ones don't
do this.
I'll be glad when someone smarter than me can solve this, but I've tried
very hard fix it myself, and my thought is currently that I've found an
Outlook 2007 bug...something about some of my older contacts has a format
setting that Outlook 2007 is acting on, but I have no means to control....
More info: I have a home computer, and a work computer, and for the past
two months I've been synchronizing with Windows Mobile 5 and the current
version of ActiveSync (which I really don't like so far, in case you are
wondering, I could tell Microsoft a lot of things that need to be better,
some other day). Prior to switching to Windows Smobile I was using a Palm
Treo 600 with Chapura KeySuite (most recent version) and it had its own
issues, but won't go into them here.
Just for fun, I ran the new Office Diagnostics...it ran for about 10 minutes
and found one problem, which it did not specify, and it said it fixed it, but
it did not change the business card View problem above. Just FYI, when I
switch to address card view, which I don't like (hard to see names in the
blue bar) the names are in correct order...it's just that business card
display that is weirdly not working.
Thanks in advance for any help you can offer,
