option not show any customer list under category view by default

[Guest]

It is very inconvenient to go to category and have to scroll through hundreds
of names to get to the category you want. It will remember until a search is
done. After a search, all categories open up and show all listings
underneath.

It will be better if there is a way to get Outlook to default to not showing
any customer listings underneath category listings

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[Sue Mosher [MVP-Outlook]]

Have you tried the View | Expand/Collapse Groups | Collapse All Groups command? Another solution, if you need to view the same category often, is to create a new named view filtered to show only that category.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers