Opening Picture Attachments in E-mails

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Whenever I try to directly open (instead of saving it first) an attachment
that is a picture in an e-mail in Outlook 2003, instead of opening in Window
Picture and Fax Viewer, as it should, a message pops up that says "This
action is only valid for products that are currently installed." I've tried
Detect and Repair, but that didn't fix it. I had Office 2007 installed, but
I've uninstalled it. How can I fix this problem?
 
Hi Pat,
Try this,
Close the Outlook program and reopen it from the "All programs" menu.
(Not from the "Start menu" and not from the Icon on the Quick launch bar.)
Now try again.
Rgrds,
 
Anver said:

That's the same message, but I don't get that when I try to start an Office
program. I just get it when I try to open a picture attachment in Outlook.

DAVE said:
Hi Pat,
Try this,
Close the Outlook program and reopen it from the "All programs" menu.
(Not from the "Start menu" and not from the Icon on the Quick launch bar.)
Now try again.
Rgrds,

It still doesn't work...
 
Nevermind, I fixed the problem. Today I noticed that when I right-clicked a
..jpg file in Windows Explorer and clicked Print, I got the same error
message. I investigated the .jpg file type and noticed that there were two
entries for Print: Print and printto. The Print executable path led to a this
file: C:\Program Files\Common Files\Microsoft Shared\PhotoEd\PHOTOED.EXE. I
looked for this application and found that it didn't exist. I figured that
this was probably related to the Outlook error, so I went to a different
computer on which this problem did not exist and exported the registry key
HKEY_CLASSES_ROOT\jpegfile. I compared the entries in the exported .reg file
to the entries on the problem computer and kind of synchronized them. After
that the problem was solved.

I think the cause was using Ramesh's Default image editor program, which
also restores image file types. In restoring jpeg file types, it probably
added the extra bit about PHOTOED.EXE.

Thanks for the replies, anyway.
 

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