Opening E-Mails as Files

[Karim434]

Dear Sir/Madam,

I write to ask about a sudden issue I am having with reading a certain kind
of file on my computer. For reference, I use Outlook 2000 on Windows XP with
Service Pack 2.

Basically, in an effort to keep my 'Inbox' tidy whilst not wishing to
dispose of an E-Mail outright, I have occassionally copied E-Mails and pasted
them into 'My Documents' as separate files.

I have had no difficulty reading these again in the past, or even copying
them back into Outlook. However, following a recent back up of my computer, I
suddenly find I can neither open these files, nor paste them into Outlook. If
I try to open a file Outlook will clearly open briefly (appearing for a
second on the taskbar) and then nothing further will happen or, if the
program is already open, it will simply flash orange on the taskbar. If I try
to copy and paste a file into any folder in Outlook, it will (without
response) fail.

I cannot account for this sudden change and hope that someone will be able
to advise me as to the proper course to resolve the issue.

Thanking you in advance,

 

[Roady [MVP]]

Do you have Google Desktop Search installed? Their recent/latest version are
known to cause this issue.

 

[K. Orland]

If you are saving these emails as .msg files and also have Google Desktop,
this is likely the problem. Disable the email integration in Google Desktop
or uninstall it.