OL2003 opening and running in offline mode frequently...

[Scott]

I have a few users who have a problem where outlook frequently starts in
offline mode, once they uncheck work offline it works as expected, but with
these 3 users it is very frequently defaulting to offline mode even though
their laptops are docked and connected to the network. It remains offline
even though these users are browsing the net, using the file server and
remote databases at the same time, it doesn't go to connected unless you
manually uncheck work offline.

....Anyway to keep this from happening with them?

Thanks!

Scott

 

[Milly Staples [MVP - Outlook]]

Do you have their laptops set to automatically detect the connection state?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Scott asked:

| I have a few users who have a problem where outlook frequently starts
| in offline mode, once they uncheck work offline it works as expected,
| but with these 3 users it is very frequently defaulting to offline
| mode even though their laptops are docked and connected to the
| network. It remains offline even though these users are browsing the
| net, using the file server and remote databases at the same time, it
| doesn't go to connected unless you manually uncheck work offline.
|
| ...Anyway to keep this from happening with them?
|
| Thanks!
|
| Scott

 

[Scott]

yes...they are default settings - the only thing I do in setting up outlook
on their machines is open outlook, exchange account, toss in the exchange
server name, username and put a check in cached mode and that's it. So, by
default they are all set to automatically detect settings.


"Milly Staples [MVP - Outlook]"

 

[jg]

Milly

Sorry for the thread-jack: how do you set up a laptop to automatically
detect connection state (using Windows XP)?

Thanks
jg

"Milly Staples [MVP - Outlook]"

 

[Milly Staples [MVP - Outlook]]

In Outlook's email accounts settings for Exchange - it is on the General
Tab.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, jg asked:

| Milly
|
| Sorry for the thread-jack: how do you set up a laptop to automatically
| detect connection state (using Windows XP)?
|
| Thanks
| jg
|
| "Milly Staples [MVP - Outlook]"
| || Do you have their laptops set to automatically detect the connection
|| state?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Scott asked:
||
||| I have a few users who have a problem where outlook frequently
||| starts in offline mode, once they uncheck work offline it works as
||| expected, but with these 3 users it is very frequently defaulting
||| to offline mode even though their laptops are docked and connected
||| to the network. It remains offline even though these users are
||| browsing the net, using the file server and remote databases at the
||| same time, it doesn't go to connected unless you manually uncheck
||| work offline.
|||
||| ...Anyway to keep this from happening with them?
|||
||| Thanks!
|||
||| Scott