OL2002 - 0X800CCC31 - The Server Did Not Understand Your Request

[Svein Idar Hansen]

Hi

Product: Outlook 2002 (10.4712.4219) SP-2 english with several hotmail
accounts on a English WinXP Pro (all updates) platform.

Ever since 29th of desember I've gotten this errormessage when doing a
send/recieve:

! Task 'NAME hotmail: Folder:Inbox Synchronizing headers.' reported
error (0x800CCC31) : 'The server did not understand the request.'

Other info:

I've disconnected the firewall and the proxy but this has no affect on the
problem.
I've deleted the profile and created a new one and added the accounts all
over again with no luck.

Here is a log file from send recieve:

Microsoft Internet Messaging API 6.00.2800.1165
HTTPMAIL Log started at 12/31/2003 11:27:08
HTTPMAIL: 11:27:08 [tx]
PROPFIND http://services.msn.com/svcs/hotmail/httpmail.asp
<?xml version="1.0"?>
<Dropfind xmlns="DAV:"
xmlns:h="http://schemas.microsoft.com/hotmail/"
xmlns:hm="urn:schemas:httpmail:">
<Drop>
<h:adbar/>
<hm:contacts/>
<hm:inbox/>
<hmutbox/>
<hm:sendmsg/>
<hm:sentitems/>
<hm:deleteditems/>
<hm:drafts/>
<hm:msgfolderroot/>
<h:maxpoll/>
<h:sig/>
</Drop>
</Dropfind>

HTTPMAIL: 11:27:13 [rx]
HTTP/1.1 400 Bad Request
Content-Type: text/html
Date: Wed, 31 Dec 2003 10:27:13 GMT
Connection: close
Content-Length: 35

It seems like this happened after hotmail.com redesigned their web, but it
shouldn't have anything to do with that...
anyway, could it be something with the http/dav ? if so what?

any help would be appreciated.

//Svein Idar Hansen

 

[Jeff Stephenson [MSFT]]

Are you trying to do this from a corporate network or from home? There may
(especially on a corporate network) be a proxy server between you and
Hotmail that doesn't understand HTTP/DAV. If so, try and get the networking
folks to upgrade the proxy server to a version that does support it.

 

[Svein Idar Hansen]

Hi Jeff

Thx for the suggestion, but no I'm not on a corporate network. I've already
bypassed both my proxy and firewall so I'm connected directly to the
internet. This was not a problem earlier, even with the proxy and fw
connected and activated.

New info: This is not a problem on OLEXP, only on OL2002. Even with proxy
and fw this is no problem on OLEXP.

Yeah, I agree that it might be HTTP/DAV but then the error should apply to
OLEP too and give the same error.

//Svein Idar

Are you trying to do this from a corporate network or from home? There may
(especially on a corporate network) be a proxy server between you and
Hotmail that doesn't understand HTTP/DAV. If so, try and get the networking
folks to upgrade the proxy server to a version that does support it.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Hi

Product: Outlook 2002 (10.4712.4219) SP-2 english with several hotmail
accounts on a English WinXP Pro (all updates) platform.

Ever since 29th of desember I've gotten this errormessage when doing a
send/recieve:

! Task 'NAME hotmail: Folder:Inbox Synchronizing headers.' reported
error (0x800CCC31) : 'The server did not understand the request.'

Other info:

I've disconnected the firewall and the proxy but this has no affect on the
problem.
I've deleted the profile and created a new one and added the accounts all
over again with no luck.

Here is a log file from send recieve:

Microsoft Internet Messaging API 6.00.2800.1165
HTTPMAIL Log started at 12/31/2003 11:27:08
HTTPMAIL: 11:27:08 [tx]
PROPFIND http://services.msn.com/svcs/hotmail/httpmail.asp
<?xml version="1.0"?>
<Dropfind xmlns="DAV:"
xmlns:h="http://schemas.microsoft.com/hotmail/"
xmlns:hm="urn:schemas:httpmail:">
<Drop>
<h:adbar/>
<hm:contacts/>
<hm:inbox/>
<hmutbox/>
<hm:sendmsg/>
<hm:sentitems/>
<hm:deleteditems/>
<hm:drafts/>
<hm:msgfolderroot/>
<h:maxpoll/>
<h:sig/>
</Drop>
</Dropfind>

HTTPMAIL: 11:27:13 [rx]
HTTP/1.1 400 Bad Request
Content-Type: text/html
Date: Wed, 31 Dec 2003 10:27:13 GMT
Connection: close
Content-Length: 35

It seems like this happened after hotmail.com redesigned their web, but it
shouldn't have anything to do with that...
anyway, could it be something with the http/dav ? if so what?

any help would be appreciated.

//Svein Idar Hansen

 

[Jeff Stephenson [MSFT]]

Well something is sitting between you and Hotmail and rejecting the request
that Outlook is making - the request is valid. Unfortunately, I don't know
how to track down just what is doing this...

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Hi Jeff

Thx for the suggestion, but no I'm not on a corporate network. I've already
bypassed both my proxy and firewall so I'm connected directly to the
internet. This was not a problem earlier, even with the proxy and fw
connected and activated.

New info: This is not a problem on OLEXP, only on OL2002. Even with proxy
and fw this is no problem on OLEXP.

Yeah, I agree that it might be HTTP/DAV but then the error should apply to
OLEP too and give the same error.

//Svein Idar

Are you trying to do this from a corporate network or from home? There may
(especially on a corporate network) be a proxy server between you and
Hotmail that doesn't understand HTTP/DAV. If so, try and get the networking
folks to upgrade the proxy server to a version that does support it.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Hi

Product: Outlook 2002 (10.4712.4219) SP-2 english with several hotmail
accounts on a English WinXP Pro (all updates) platform.

Ever since 29th of desember I've gotten this errormessage when doing a
send/recieve:

! Task 'NAME hotmail: Folder:Inbox Synchronizing headers.' reported
error (0x800CCC31) : 'The server did not understand the request.'

Other info:

I've disconnected the firewall and the proxy but this has no affect on the
problem.
I've deleted the profile and created a new one and added the accounts all
over again with no luck.

Here is a log file from send recieve:

Microsoft Internet Messaging API 6.00.2800.1165
HTTPMAIL Log started at 12/31/2003 11:27:08
HTTPMAIL: 11:27:08 [tx]
PROPFIND http://services.msn.com/svcs/hotmail/httpmail.asp
<?xml version="1.0"?>
<Dropfind xmlns="DAV:"
xmlns:h="http://schemas.microsoft.com/hotmail/"
xmlns:hm="urn:schemas:httpmail:">
<Drop>
<h:adbar/>
<hm:contacts/>
<hm:inbox/>
<hmutbox/>
<hm:sendmsg/>
<hm:sentitems/>
<hm:deleteditems/>
<hm:drafts/>
<hm:msgfolderroot/>
<h:maxpoll/>
<h:sig/>
</Drop>
</Dropfind>

HTTPMAIL: 11:27:13 [rx]
HTTP/1.1 400 Bad Request
Content-Type: text/html
Date: Wed, 31 Dec 2003 10:27:13 GMT
Connection: close
Content-Length: 35

It seems like this happened after hotmail.com redesigned their web,

but

it