OL 2K3: New Mail Msg. Contact List.

[Mike]

Note: The method I used to restore my old PST data into a re-install of OL
was simply overwriting the default 'Outloook.pst' file with a backup of my
original.

When I go to send a new mail message, click the 'To...' or 'Cc...' buttons
produces a warning - "The address list could not be displayed. The Contact
folder associated with this address list could not be opened; it may have
been moved or deleted, or you do not have permissions.... See help..."

Then a 'Select Names' dialog is displayed, but nothing from my contacts.

How to re-attach my Contacts for sending mail messages?

* I have Admin. permissions.
* I can access and manage my Contacts no problem.

Does my problem come from the way I restored my old PST data?
Should I 'Import' my Contacts manually (in which case every one will be a
duplicate) ?
ie. File > Import and Export > From another program or file > Personal
Folder File (.pst), and select my Outlook.pst file which has the same
contacts I can already access?

 

[Roady [MVP]]

Does my problem come from the way I restored my old PST data?
Yes, you've corrupted your mail profile this way. Never overwrite an
existing pst-file. For proper instructions on recreating your mail profile
and reconnecting your pst-file see;
http://www.howto-outlook.com/faq/newprofile.htm

 

[Mike]

Thanks Robert.

I followed your instruction successfully.
But the same condition exists.

I tried to 'Import' contacts from my original .pst backup (allowing
duplicates) but still the same.

Any advice?

 

[Gordon]

Thanks Robert.

I followed your instruction successfully.
But the same condition exists.

I tried to 'Import' contacts from my original .pst backup (allowing
duplicates) but still the same.

Any advice?

Where in that page does it tell you to IMPORT anything?

 

[Mike]

Gordon,
Import isn't mentioned anywhere on that page.

I tried it because the whole instruction including 'File > Open > Outlook
Data File' did not fixed my problem..
So I tried to IMPORT the contacts.

Like I said above, I can access and manage them separately no problem.
Only when creating a new mail they and clicking the 'To' & 'Cc' buttons I
get the error message - quote in the 2nd paragraph of my first post.

 

[Gordon]

I tried it because the whole instruction including 'File > Open > Outlook
Data File' did not fixed my problem..

Why not?

 

[Mike]

I think I've resolved this issue.

By googling the exact error message text, I found:
http://support.microsoft.com/kb/319901

By the way, I had also previously ran scanpst which came up with no errors.

Cheers from Australia.