Okay, I Really Could Use Your Help ... Please? ...

L

Linda W.

Hello ...

I've appreciated so much the help provided here in response to my
recent questions.

And I was going to try not to bother you further.

But I'm stumped and I really don't know what to do. I wondered if
someone might take pity on me. :)

But seriously ... I don't understand what's going on.

I have been unable to link to any of the anti-virus sites recommended
by this group and other sources.

I called my ISP, and they suggested I try www.trendmicro.com.

I can't link to that one, either.

My ISP said that I might still have the worm in the computer
somewhere.

But after I downloaded and installed the patch from Microsoft, I also
clicked on the place on the Microsoft page that said it would check to
see if I had the worm.

The message came back saying I do not have the worm.

As I mentioned, my Norton free trial has expired, but I believe it
will still scan for viruses. I'm about to try that now.

But is there something else I can do? Would the worm be preventing me
from linking to any anti-virus sites? (I'm not having any difficulty
linking to other sites, by the way.)

I'm sorry to bother you again -- but please, if you have any
suggestions for me, would you help? As I mentioned, I don't have a
systems administrator. And most of my friends know even less about
all this than I do.

Many thanks.

Linda W.
 
N

null

Hello ...

I've appreciated so much the help provided here in response to my
recent questions.

And I was going to try not to bother you further.

But I'm stumped and I really don't know what to do. I wondered if
someone might take pity on me. :)

But seriously ... I don't understand what's going on.

I have been unable to link to any of the anti-virus sites recommended
by this group and other sources.

I called my ISP, and they suggested I try www.trendmicro.com.

I can't link to that one, either.

My ISP said that I might still have the worm in the computer
somewhere.

But after I downloaded and installed the patch from Microsoft, I also
clicked on the place on the Microsoft page that said it would check to
see if I had the worm.

The message came back saying I do not have the worm.

As I mentioned, my Norton free trial has expired, but I believe it
will still scan for viruses. I'm about to try that now.

But is there something else I can do? Would the worm be preventing me
from linking to any anti-virus sites? (I'm not having any difficulty
linking to other sites, by the way.)

I'm sorry to bother you again -- but please, if you have any
suggestions for me, would you help? As I mentioned, I don't have a
systems administrator. And most of my friends know even less about
all this than I do.

Besides the advice from others to check your hosts file, you can
download Sys-Up from my web site. See what Trend's Syclean comes up
with.

While at my web site, check out the link to the claymania "safe hex"
page. The claymania site has many other pages of useful info.

Getting back to the hosts file, you should be able to find it using
Windows Search. Once you've found it, it's ok to temporarily rename it
to something like hosts.old The file isn't necessary. Later on when
the smoke clears, you can do a search for info on the hosts file. Then
you can redo the one you have or download one that's been recommended.
Some people use special hosts files for spyware control, etc.


Art
http://www.epix.net/~artnpeg
 
D

David Baxter

I'm sorry to bother you again -- but please, if you have any
suggestions for me, would you help? As I mentioned, I don't have a
systems administrator. And most of my friends know even less about
all this than I do.

Many thanks.

Linda W.

Emailled you.

Dave
 
L

Linda W.

Beauregard T. Shagnasty said:
Quoth the raven named Linda W.:


Have you looked at your HOSTS file yet?

Could you possibly tell me how to find the HOSTS file? I'll try to
figure it out myself, too -- but it would be helpful if you have the
time.

Thanks.

Linda W.
 
L

Linda W.

Beauregard T. Shagnasty said:
Quoth the raven named Linda W.:


Have you looked at your HOSTS file yet?


P.S. Please disregard the question I just posted to this thread about
the HOSTS file.

After posting it, I saw that Dr. X had explained this to me. I
followed his instructions and it worked! On a quick count, there were
39 different anti-virus addresses in my host file.

I deleted them and now I can get to those Web sites.

This is wonderful.

Linda W.
 
B

Beauregard T. Shagnasty

Quoth the raven named Linda W.:
Could you possibly tell me how to find the HOSTS file? I'll try to
figure it out myself, too -- but it would be helpful if you have
the time.

I had already posted a link that describes how to work with the HOSTS
file, in the "For Joe G" thread. That's why, in this thread, I just
asked if you had looked at it yet.

http://bshagnasty.home.att.net/browsersettings.htm#hosts

...but I see you read Dr. X's explanation.
 
D

David Baxter

Hi Linda,

Email was sent 6th May, 00:40 UK time, same subject line as this post.
Content was in regards to a CD.

Regards,
Dave
 
L

Linda W.

Dave ...

I didn't receive the e-mail. I wonder why?

Could you resend it so I see if I receive it this time?

Thanks so much.

Linda W.
 
D

David Baxter

Hi Linda,

Email sent to lindajw at his dot com, which is the email address you're
posting from.

Regards,
Dave
 

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