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  • Thread starter Thread starter Dow Jones
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Dow Jones

I have a customer that is unable to fully synchronize his
mail store. I have tried everything I can think of from
new .ost, new profile, office 2000 reinstall, and
upgrading to Outlook 2003. He is only getting 1/3 of his
mail store to synch. I have done the scanost utility and
nothing has worked. The only fixes I can find on the
Knowledge base also are not working. I have created a new
profile, new .ost file, reinstalled office and even
upgraded to Outlook 2003. Any ideas out there?
 
are you using antivirus on the server? try disabling it and see if it works.
if so, you have a problem with some of the messages in the mailbox.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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I had the same problem.

The problem is with messages that you can't open (or see)

Delete these, and everything will work fine...

Marc
 
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