office xp and 2003 can't open attachment

[Robert Toeplitz]

Dear Gentlemen,

we have quite a restrictive group policy across our domain, which served
us fine until some users started reporting they were unable to open picture
attachments in Office. Disabling the "run only allowed..." restriction on
the computers concerned, the attachments open fine (with the default windows
picture and fax viewer).

The weirdest thing is that even with our "run only..." restriction applied,
every picture on the local file system opens OK (normally with the default
picture and fax viewer). The ones saved from the attachments too.

I FileMon'd the computers but it didn't show any file-activity during
attachment-opening besides the normal windows stuff (rundll32.exe,
csrss.exe, lsass.exe, office.exe, explorer.exe and others) which are of
course allowed to run.

Do you have any idea of a solution?

The problem applies to Office 2003 and Office XP.

Thank you in advance,
-Robert

ps. sorry for xposting.

 

[Diane Poremsky [MVP]]

if you move the securetemp folder to a location outside of temp internet
files, does it work with the group policy?
http://www.outlook-tips.net/archives/20030828.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

 

[Robert Toeplitz]

Produces the same error...

if you move the securetemp folder to a location outside of temp internet
files, does it work with the group policy?
http://www.outlook-tips.net/archives/20030828.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Dear Gentlemen,

we have quite a restrictive group policy across our domain, which served
us fine until some users started reporting they were unable to open
picture
attachments in Office. Disabling the "run only allowed..." restriction on
the computers concerned, the attachments open fine (with the default
windows
picture and fax viewer).

The weirdest thing is that even with our "run only..." restriction
applied,
every picture on the local file system opens OK (normally with the default
picture and fax viewer). The ones saved from the attachments too.

I FileMon'd the computers but it didn't show any file-activity during
attachment-opening besides the normal windows stuff (rundll32.exe,
csrss.exe, lsass.exe, office.exe, explorer.exe and others) which are of
course allowed to run.

Do you have any idea of a solution?

The problem applies to Office 2003 and Office XP.

Thank you in advance,
-Robert

ps. sorry for xposting.

 

[Diane Poremsky [MVP]]

so its something with outlook's security...

--

Produces the same error...

if you move the securetemp folder to a location outside of temp internet
files, does it work with the group policy?
http://www.outlook-tips.net/archives/20030828.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Dear Gentlemen,

we have quite a restrictive group policy across our domain, which served
us fine until some users started reporting they were unable to open
picture
attachments in Office. Disabling the "run only allowed..." restriction on
the computers concerned, the attachments open fine (with the default
windows
picture and fax viewer).

The weirdest thing is that even with our "run only..." restriction
applied,
every picture on the local file system opens OK (normally with the default
picture and fax viewer). The ones saved from the attachments too.

I FileMon'd the computers but it didn't show any file-activity during
attachment-opening besides the normal windows stuff (rundll32.exe,
csrss.exe, lsass.exe, office.exe, explorer.exe and others) which are of
course allowed to run.

Do you have any idea of a solution?

The problem applies to Office 2003 and Office XP.

Thank you in advance,
-Robert

ps. sorry for xposting.

 

[Diane Poremsky [MVP]]

or if you use windows 2000 - see this:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;263179

not sure if xp is also affected, but it' worth looking at.

--

so its something with outlook's security...

--

Produces the same error...

if you move the securetemp folder to a location outside of temp internet
files, does it work with the group policy?
http://www.outlook-tips.net/archives/20030828.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Dear Gentlemen,

we have quite a restrictive group policy across our domain, which served
us fine until some users started reporting they were unable to open
picture
attachments in Office. Disabling the "run only allowed..." restriction on
the computers concerned, the attachments open fine (with the default
windows
picture and fax viewer).

The weirdest thing is that even with our "run only..." restriction
applied,
every picture on the local file system opens OK (normally with the default
picture and fax viewer). The ones saved from the attachments too.

I FileMon'd the computers but it didn't show any file-activity during
attachment-opening besides the normal windows stuff (rundll32.exe,
csrss.exe, lsass.exe, office.exe, explorer.exe and others) which are
of
course allowed to run.

Do you have any idea of a solution?

The problem applies to Office 2003 and Office XP.

Thank you in advance,
-Robert

ps. sorry for xposting.

 

[Robert Toeplitz]

Dear Diane,

I can't really see how a group policy setting could affect outlook security.
Again, disabling the "run only allowed windows applications" group policy
restriction, the weirdo can't-open-attachment-phenomenon ceases to exist.

BTW, we don't have any administrative restrictions applied to outlook, and
the error is present on windows xp, windows 2000, outlook xp and outlook
2003 too.

Thanks for help,
-B.

so its something with outlook's security...

--

Produces the same error...

if you move the securetemp folder to a location outside of temp internet
files, does it work with the group policy?
http://www.outlook-tips.net/archives/20030828.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Dear Gentlemen,

we have quite a restrictive group policy across our domain, which served
us fine until some users started reporting they were unable to open
picture
attachments in Office. Disabling the "run only allowed..."

restriction
on

the computers concerned, the attachments open fine (with the default
windows
picture and fax viewer).

The weirdest thing is that even with our "run only..." restriction
applied,
every picture on the local file system opens OK (normally with the default
picture and fax viewer). The ones saved from the attachments too.

I FileMon'd the computers but it didn't show any file-activity during
attachment-opening besides the normal windows stuff (rundll32.exe,
csrss.exe, lsass.exe, office.exe, explorer.exe and others) which are of
course allowed to run.

Do you have any idea of a solution?

The problem applies to Office 2003 and Office XP.

Thank you in advance,
-Robert

ps. sorry for xposting.

 

[Robert Toeplitz]

Just one more addition:

Attachments (sounds, adope pictures, etc) not associated to the windows fax
and picture viewer open fine even with the "run only..." restriction applied
to the GP.

This is why I suppose it is not a outlook security issue.

-R.