office 2007 running in vista cryptic error in "problem reports and solutions"

  • Thread starter Thread starter Nicholas Hall
  • Start date Start date
N

Nicholas Hall

Sometimes I get a cryptic error in the "Problem reports and solutions" tool
in windows vista.
I am at a loss at what it means and I wondered if anyone knows what it
means.

Problem signature
Problem Event Name: Office11ShipAssert
Problem Signature 01: 4ylr
Problem Signature 02: 12.0.4518.0
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057
Extra information about the problem
No2nd: 2
Bucket ID: 38167698

In event viewer I get this

The description for Event ID 5000 from source Microsoft Office 12 cannot be
found. Either the component that raises this event is not installed on your
local computer or the installation is corrupted. You can install or repair
the component on the local computer.

If the event originated on another computer, the display information had to
be saved with the event.

The following information was included with the event:

Office11ShipAssert
4ylr
12.0.4518.0

the message resource is present but the message is not found in the
string/message table
 
I found something in my startup code labeled Office Shipping Assistant or
something like that...I just removed it from the startup and don't have any
problems with it now <g>.

Dana Cline - MCE MVP
 
Thanks Cal, I thought it was a startup code in Office?
What a fool I feel. :-/
Well I had a look in msconfig and there was nothing in there to do with
office in there.

NIK
 
Go to microsoft.com, search for "autoruns". It's a great utility that will
show you what starts up with your PC, and lets you uncheck any you don't
want.

Dana Cline - MCE MVP
 
MSConfig doesn't show you all of it. Microsoft's Autoruns utility does a
much better job - it's by the guy from SysInternals.

Dana Cline - MCE MVP
 
Good to know.
Thank you.


Dana Cline - MVP said:
MSConfig doesn't show you all of it. Microsoft's Autoruns utility does a much
better job - it's by the guy from SysInternals.

Dana Cline - MCE MVP
 
I used the application and I could not find anything resembling the said
file, "Office Shipping Assistant"?

NIK
 
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