ANONYMOUS said:
Don't. talk rubbish. I have first edition of Dell's OEM OS CD and it
installs fine on any machine I want even if the machine in question is
non DELL made.
I'm not talking rubbish. I have heard this directly from several different
Microsoft employees at different times over a period of years. Have you
actually talked to anyone at Microsoft or are you just guessing? They could
have lied to me but that would imply that there is a conspiracy at Microsoft
to lie to customers. I'm sure if this was case a disgruntled employee would
have said something by now. Dell was one of the last large OEM's to jump on
the BIOS locked bandwagon. I am sure Microsoft did pressure them to do
something about the huge grey market in Dell OEM software. They weren't
forced. It was a combination of cost (they had to compete with the HP/Compaq
merger) and pressure from Microsoft to do something about the grey market.
Pressure to make a customer do something is quite normal in the electronics
industry of which computers are a small part. This is quite different from
forcing someone to do something.
I also have SP1 and SP2 versions of DELL's OS CD and both of these are
incapable of installing on any other systems.
So it looks like somewhere down the line MS decided that it can make
money by forcing these large OEMs to lock their CDs to their BIOS' so
that customers get "value for money" by buying OS at a reasonable
price from these titans shaping the future of our technologies!
Microsoft does not force any OEM to purchase any particular OEM version.
That is a decision made by the OEM. The same versions are available to all
OEM's. There is a cost difference and Microsoft will certainly suggest which
version they prefer you to use.
The mistake MS made was to allow OEM CDs to be sold in the shops.
This creates confusion and "bad will" and customers think they have
been ripped off by MS when in fact it is the store that has ripped
them off for selling them "incomplete" CD! This now gives incentives
to pirate the product because of misinformation and unhelpful MS call
center staff.
This is being rectified by the new OEM rules that came out last August.
Your other point about call centers is wrong as well. How many calls have
you made to the call center? In the last year I have made somewhere around
10 - 20. In all cases they were very helpful and pleasant to deal with. Only
a couple of times did I identify myself as an OEM customer so I didn't get
any special treatment. I am sure a certain percentage of people are not
satisfied or misinformed when calling. The percentage is quite low from my
personal experience and talking to others in the industry.
Perhaps VISTA will be quite different how it is sold that is assuming
it will be as popular as XP. I very much doubt it as businesses are
exploring different technologies such as MAC which has plans to run on
Intel chipset (but not on AMD). i have to see it to believe it!
hth
I still don't understand why you think Micosoft is at the root of all
computer problems. Ninety percent of my customers are business'. None of
them are going from PC to Mac. Several are in the process or have moved from
Mac to PC. The reason is because that's what everyone else was using and/or
their was no local support for Macs.
Why do you think large companies like HP, Dell, eMachines, Gateway, etc. are
any more ethical than Microsoft? They all answer to stockholders who only
care about short term gain. It's the way the corporate world works.
Microsoft is no better or no worse than any of them. They all use similar
tactics, bait and switch, overly expensive upgrades, lock you into
properitary systems (Apple is the worst at this), etc..
It appears to me you are repeating rhetoric you have heard from others not
personal experience. Tell us your own experience or back up your rhetoric
with facts.
Kerry