NTFS.SYS file corrupted

[Guest]

My wife's computer has Windows XP Professional. She has not downloaded any programs and her computer is scanned every evening with Norton's AV updated daily. I shut the computer down yesterday and when I tried to reboot the computer, I received the NTSF.SYS file missing or corrupted. The shut down appeared to be normal. I have rebooted with the XP disk and pressed R for repair. The computer then goes to a C: prompt. When I type DIR it gives an error message that "An error occurred during directory enumeration." I have typed in the recommended cd(e \windows\system32\drivers but get a message that the command is not recognized. When I go to the E: directory with the Windows disk and try to run setup I get the same message that the command is not recognized.

 

[Rich Barry]

Michael, you probably saw this
http://support.microsoft.com/default.aspx?scid=kb;EN-US;822800
http://www.wintrouble.net/discus/messages/53/5082.html

http://www.gidforums.com/t-748.html

My wife's computer has Windows XP Professional. She has not downloaded

any programs and her computer is scanned every evening with Norton's AV
updated daily. I shut the computer down yesterday and when I tried to
reboot the computer, I received the NTSF.SYS file missing or corrupted. The
shut down appeared to be normal. I have rebooted with the XP disk and
pressed R for repair. The computer then goes to a C: prompt. When I type
DIR it gives an error message that "An error occurred during directory
enumeration." I have typed in the recommended cd(e
\windows\system32\drivers but get a message that the command is not
recognized. When I go to the E: directory with the Windows disk and try to
run setup I get the same message that the command is not recognized.

 

[Gene K]

My wife's computer has Windows XP Professional. She has not
downloaded any programs and her computer is scanned every evening
with Norton's AV updated daily. I shut the computer down yesterday
and when I tried to reboot the computer, I received the NTSF.SYS file
missing or corrupted. The shut down appeared to be normal. I have
rebooted with the XP disk and pressed R for repair. The computer
then goes to a C: prompt. When I type DIR it gives an error message
that "An error occurred during directory enumeration." I have typed
in the recommended cd(e \windows\system32\drivers but get a message
that the command is not recognized. When I go to the E: directory
with the Windows disk and try to run setup I get the same message
that the command is not recognized.

Michael
If you can get to a Command Prompt window, try running the "System File
Checker". This system will check for all OS files to see if they are
present/non-corrupted. Any missing or corrupted will be replaced/repaired
using files from your OS CD [have it handy].
In the Command Prompt window, type "sfc /scannow" (minus quotes AND be sure
there is a space after sfc, then press the "Enter" on your keyboard. This
should start the tool. Hopefully this will evade you of wifely distress.
Gene K