ntdll.dll fault

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

In the Event Viewer, Faulting application iexplore.exe version 7.0.6000.16473
faulting module ntdll.dll version 6.0.6000.16386, how can I fix this error.
Thanks.
 
Donaldo said:
In the Event Viewer, Faulting application iexplore.exe version
7.0.6000.16473
faulting module ntdll.dll version 6.0.6000.16386, how can I fix this
error.
Thanks.

There should be more information than that, Event ID, source, etc. You've
only posted the faulting application. We need the rest of that information.
Please copy and paste it into a post for us to see.
 
Michael, Thanks:

Faulting application iexplore.exe, version 7.0.6000.16473, time stamp
0x46296d48 faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0x0000374, fault offset 0x000af1c9. process id
0xcc0.application start time 1x01c7adce9227fd9e.
Log Name: Application
Source: Application Error Logged: 6/13/2007
Event ID: 1000 Task Category: (100)
Level: Error Keyboards: Classic
User: N/A Computer: your-4dacd0ea75
 
Donaldo said:
Michael, Thanks:

Faulting application iexplore.exe, version 7.0.6000.16473, time stamp
0x46296d48 faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0x0000374, fault offset 0x000af1c9. process id
0xcc0.application start time 1x01c7adce9227fd9e.
Log Name: Application
Source: Application Error Logged: 6/13/2007
Event ID: 1000 Task Category: (100)
Level: Error Keyboards: Classic
User: N/A Computer: your-4dacd0ea75

Everything seems to be pointing back to Internet Explorer. You need to
check to see if this is being caused by an add-on. To do this you need to
open IE with no add-ons; All Programs\Accessories\System Tools\Internet
Explorer (no add-ons). If this stops the issue, you'll then need to
determine which add-on is the source.

Open Internet Options in Control Panel, go to the Programs Tab, click Manage
Add-ons, then disable add-ons one by one, running IE after each individual
item is disabled to see if it crashes with the same error. When it no
longer crashes, you'll know the previous item you selected was the source of
the issue and you can remove that add-on or keep it disabled.
 

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