Notebook wireless connection being blocked by XP Hot Fix???

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Guest

I've been going mad trying to sign on to the web using a wireless connection to my notebook from my desktop. The wireless card receives and recognizes a signal strength without any problems and it is usually within the excellent and very good range. However, it has yet to allow me to connect to the world wide web or even my msn messenger. I finally called Linksys and spoke to their technical support. The representative was unable to fix the problem and had mentioned that it is possible that some of the Windows XP HotFix's located in "Add or Remove Programs" may be causing an interference with the wireless connection and blocking it from accessing the web. Would anyone happen to know which hot fix files I can safely remove that will possibly fix the problem???? Please help!!!!!
 
Forgot to mention in original post that I am using a Linksys Wireless -B Notebook adapter w/ router. Both the notebook card and the router are model # WPC11 ver.4. Also, I have disabled Sygate Personal Firewall which is the firewall I usually have running. If I plug an ethernet adapter into my notebook and the router I am able to connect to the web without any problems at all.

----- JJ wrote: -----

I've been going mad trying to sign on to the web using a wireless connection to my notebook from my desktop. The wireless card receives and recognizes a signal strength without any problems and it is usually within the excellent and very good range. However, it has yet to allow me to connect to the world wide web or even my msn messenger. I finally called Linksys and spoke to their technical support. The representative was unable to fix the problem and had mentioned that it is possible that some of the Windows XP HotFix's located in "Add or Remove Programs" may be causing an interference with the wireless connection and blocking it from accessing the web. Would anyone happen to know which hot fix files I can safely remove that will possibly fix the problem???? Please help!!!!!
 
JJ said:
Forgot to mention in original post that I am using a Linksys Wireless
-B Notebook adapter w/ router. Both the notebook card and the router
are model # WPC11 ver.4. Also, I have disabled Sygate Personal
Firewall which is the firewall I usually have running. If I plug an
ethernet adapter into my notebook and the router I am able to connect
to the web without any problems at all.

----- JJ wrote: -----

I've been going mad trying to sign on to the web using a
wireless connection to my notebook from my desktop. The wireless card
receives and recognizes a signal strength without any problems and it
is usually within the excellent and very good range. However, it has
yet to allow me to connect to the world wide web or even my msn
messenger. I finally called Linksys and spoke to their technical
support. The representative was unable to fix the problem and had
mentioned that it is possible that some of the Windows XP HotFix's
located in "Add or Remove Programs" may be causing an interference
with the wireless connection and blocking it from accessing the web.
Would anyone happen to know which hot fix files I can safely remove
that will possibly fix the problem???? Please help!!!!!

First, are you using Wireless Zero Configuration (Let Windows manage
this connection)? If so, check Control Panel, Administrative services,
Services. Make sure the WZC service is set to Automatic start.

In Device Manager select the wireless adapter, properties. On the
advanced tab, clear wep key, passphrase, ssid entries.

Disable the LAN connection.

In the router, Setup tab. Enable wireless. Enter SSID. Disable WEP.
Advanced tab/Wireless. Authentication type: Shared Key. Station MAC
filter: Disable. Antenna Selection: default Select Active MAC table, is
the Wireless card MAC here? It should be. Also check: return to setup
tab, DHCP tab. Number of DHCP users: the number of wired/wireless
adapters at minimum, set to 5. DHCP Server: enable. Select the DHCP
Clients Table. Is the wireless MAC listed and does it show an IP
address? What IP address is displayed?

At this point WZC should have taken control and the wireless has an IP
address. If not, then reboot the modem - leaving it unpowered for at
least one minute, reboot the router. Check again for connection.

If still no connection, right click the wireless icon, select
status/support tab. What is the IP address? General Tab, properties
button, Wireless networks tab. Is the SSID showing in the Available
networks? Select the SSID, Configure, Association tab, Network
authentication: shared. Data encryption: disabled. Authentication tab:
Uncheck 802.11x authentication. click OK. Wireless networks tab again,
if the network is not in Preferred networks, click Add. When the
network is added, then select the Advanced button at the bottom.
Uncheck the box Automatically connect to non-preferred networks.

Back out and see if you now have a connection. If not, select repair
from the network icon. Note any message. The from a command prompt,
type: ipconfig[space]/all[space]>C:\config.txt[enter]. ipconfig will
send the report to the file C:\config.txt. Open this file in notepad,
copy everything and past back as a response.

Q
 
Thanks for helping me out. I believe I am using a zero wireless configuration. Here's a copy of the config.txt file that was created.

Windows IP Configuratio


Host Name . . . . . . . . . . . . : j

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixe

IP Routing Enabled. . . . . . . . : Ye

WINS Proxy Enabled. . . . . . . . : N


Ethernet adapter Wireless Network Connection 9


Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Wireless-B Notebook Adapte

Physical Address. . . . . . . . . : 00-0C-41-C5-BB-1

Dhcp Enabled. . . . . . . . . . . : N

IP Address. . . . . . . . . . . . : 192.168.1.5

Subnet Mask . . . . . . . . . . . : 255.255.255.

Default Gateway . . . . . . . . . : 192.168.1.

DNS Servers . . . . . . . . . . . : 216.68.4.1

216.68.5.
----- Quaoar wrote: ----

JJ wrote
Forgot to mention in original post that I am using a Linksys Wireles
-B Notebook adapter w/ router. Both the notebook card and the route
are model # WPC11 ver.4. Also, I have disabled Sygate Persona
Firewall which is the firewall I usually have running. If I plug a
ethernet adapter into my notebook and the router I am able to connec
to the web without any problems at all
wireless connection to my notebook from my desktop. The wireless car
receives and recognizes a signal strength without any problems and i
is usually within the excellent and very good range. However, it ha
yet to allow me to connect to the world wide web or even my ms
messenger. I finally called Linksys and spoke to their technica
support. The representative was unable to fix the problem and ha
mentioned that it is possible that some of the Windows XP HotFix'
located in "Add or Remove Programs" may be causing an interferenc
with the wireless connection and blocking it from accessing the web
Would anyone happen to know which hot fix files I can safely remov
that will possibly fix the problem???? Please help!!!!

First, are you using Wireless Zero Configuration (Let Windows manag
this connection)? If so, check Control Panel, Administrative services
Services. Make sure the WZC service is set to Automatic start

In Device Manager select the wireless adapter, properties. On th
advanced tab, clear wep key, passphrase, ssid entries

Disable the LAN connection

In the router, Setup tab. Enable wireless. Enter SSID. Disable WEP
Advanced tab/Wireless. Authentication type: Shared Key. Station MA
filter: Disable. Antenna Selection: default Select Active MAC table, i
the Wireless card MAC here? It should be. Also check: return to setu
tab, DHCP tab. Number of DHCP users: the number of wired/wireles
adapters at minimum, set to 5. DHCP Server: enable. Select the DHC
Clients Table. Is the wireless MAC listed and does it show an I
address? What IP address is displayed

At this point WZC should have taken control and the wireless has an I
address. If not, then reboot the modem - leaving it unpowered for a
least one minute, reboot the router. Check again for connection

If still no connection, right click the wireless icon, selec
status/support tab. What is the IP address? General Tab, propertie
button, Wireless networks tab. Is the SSID showing in the Availabl
networks? Select the SSID, Configure, Association tab, Networ
authentication: shared. Data encryption: disabled. Authentication tab
Uncheck 802.11x authentication. click OK. Wireless networks tab again
if the network is not in Preferred networks, click Add. When th
network is added, then select the Advanced button at the bottom
Uncheck the box Automatically connect to non-preferred networks.

Back out and see if you now have a connection. If not, select repair
from the network icon. Note any message. The from a command prompt,
type: ipconfig[space]/all[space]>C:\config.txt[enter]. ipconfig will
send the report to the file C:\config.txt. Open this file in notepad,
copy everything and past back as a response.

Q
 

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