Not recognizing video capture device

[Guest]

When I try to capture video (in Moviemaker, say) the error message is "a
video capture device was not detected".
Connections are good; I have re-booted, etc.
I use firewire (DV), XP, and a JVC GR-D20 camcorder.
Can anyone help?
Bill

 

[Cari \(MS-MVP\)]

When you first connect the digital camcorder to the PC, do you hear the
connection 'ding' sound?

 

[Graham Hughes]

Check out these help pages of mine,
http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm
http://www.myvideoproblems.com/ProblemPages/CamNotWorkingUnderSP2.htm
http://www.myvideoproblems.com/Tutorials/OptimiseMyPcForVideo.htm

--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com