Not receiving attachments

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Guest

I recently installed Outlook 2002 which came with my hp Pocket PC. I have set
Outlook as my default email. Now when people send me email with attachments,
the attachments aren't there. There isn't even the paperclip. I am having
this from several souces. They have been sent as pdf files or Word doc files.
I can't find anything in the documentation to explain what is happening. Help
please. Outlook 2002 on WinXP Pro.
 
do they display if you hit forward?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/
 
Yes they sure do. Thank you, thank you! Now why does this happen? And why
couldn't I find any reference to this in the help files? And why doesn't the
original message show that there is an attachment?

Diane Poremsky said:
do they display if you hit forward?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Dr E. Paul Reid said:
I recently installed Outlook 2002 which came with my hp Pocket PC. I have
set
Outlook as my default email. Now when people send me email with
attachments,
the attachments aren't there. There isn't even the paperclip. I am having
this from several souces. They have been sent as pdf files or Word doc
files.
I can't find anything in the documentation to explain what is happening.
Help
please. Outlook 2002 on WinXP Pro.
Click to expand...
Click to expand...
 
it's a bug that has to do with the type of mail server - do you have the
latest outlook updates installed?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Dr E. Paul Reid said:
Yes they sure do. Thank you, thank you! Now why does this happen? And why
couldn't I find any reference to this in the help files? And why doesn't
the
original message show that there is an attachment?

Diane Poremsky said:
do they display if you hit forward?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Dr E. Paul Reid said:
I recently installed Outlook 2002 which came with my hp Pocket PC. I
have
set
Outlook as my default email. Now when people send me email with
attachments,
the attachments aren't there. There isn't even the paperclip. I am
having
this from several souces. They have been sent as pdf files or Word doc
files.
I can't find anything in the documentation to explain what is
happening.
Help
please. Outlook 2002 on WinXP Pro.
Click to expand...
Click to expand...
Click to expand...
 
I think I do, but I will check. Thanks for your help.

Diane Poremsky said:
it's a bug that has to do with the type of mail server - do you have the
latest outlook updates installed?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Dr E. Paul Reid said:
Yes they sure do. Thank you, thank you! Now why does this happen? And why
couldn't I find any reference to this in the help files? And why doesn't
the
original message show that there is an attachment?

Diane Poremsky said:
do they display if you hit forward?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

message I recently installed Outlook 2002 which came with my hp Pocket PC. I
have
set
Outlook as my default email. Now when people send me email with
attachments,
the attachments aren't there. There isn't even the paperclip. I am
having
this from several souces. They have been sent as pdf files or Word doc
files.
I can't find anything in the documentation to explain what is
happening.
Help
please. Outlook 2002 on WinXP Pro.
Click to expand...
Click to expand...
Click to expand...
 
My Outlook Express automatically deletes every attachment because of security
reasons. Since my Norton Utilities scans each incoming and outgoing email, I
don't need this security precaution...how do I change it?

Diane Poremsky said:
do they display if you hit forward?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Dr E. Paul Reid said:
I recently installed Outlook 2002 which came with my hp Pocket PC. I have
set
Outlook as my default email. Now when people send me email with
attachments,
the attachments aren't there. There isn't even the paperclip. I am having
this from several souces. They have been sent as pdf files or Word doc
files.
I can't find anything in the documentation to explain what is happening.
Help
please. Outlook 2002 on WinXP Pro.
Click to expand...
Click to expand...
 
They aren't deleted, just blocked. Disable blocking completely in tools,
options, security.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


aksinglemom said:
My Outlook Express automatically deletes every attachment because of
security
reasons. Since my Norton Utilities scans each incoming and outgoing email,
I
don't need this security precaution...how do I change it?

Diane Poremsky said:
do they display if you hit forward?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Dr E. Paul Reid said:
I recently installed Outlook 2002 which came with my hp Pocket PC. I
have
set
Outlook as my default email. Now when people send me email with
attachments,
the attachments aren't there. There isn't even the paperclip. I am
having
this from several souces. They have been sent as pdf files or Word doc
files.
I can't find anything in the documentation to explain what is
happening.
Help
please. Outlook 2002 on WinXP Pro.
Click to expand...
Click to expand...
Click to expand...
 
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