Norton Anti-Virus Puzzle

[CWLee]

Within the last 10 days I purchased the NAV-2005 software
and successfully installed it. I set it up to run each day,
starting at 3 am. First day it detected 2 "dialer" files,
and I was able to delete them easily, following the
directions provided by NAV-2005.

Second day, and every day since then, it has detected a
"threat" and identified that threat as IEGator.dll
and described it as an adware program. Following the
NAV-2005 directions to delete it, the software then reports
that it cannot find IEGator.dll anywhere on my
system. I have used the MS search function to look for a
file by that name, and have been unsuccessful in finding it.

I have been in email contact with NAV-2005 tech support, but
all I get back are script responses that do not address the
matter.

Has anyone here encountered this puzzle before? Is this
file really a threat to something? Any idea what is going
on? Any suggestions to get rid of that file, if it is
really there - or to stop NAV from reporting that it has
been detected when it can't find it?

It is a real puzzle to me, and any insight would be
appreciated.
--

 

[David H. Lipman]

From: "CWLee" <[email protected]>

|
| Within the last 10 days I purchased the NAV-2005 software
| and successfully installed it. I set it up to run each day,
| starting at 3 am. First day it detected 2 "dialer" files,
| and I was able to delete them easily, following the
| directions provided by NAV-2005.
|
| Second day, and every day since then, it has detected a
| "threat" and identified that threat as IEGator.dll
| and described it as an adware program. Following the
| NAV-2005 directions to delete it, the software then reports
| that it cannot find IEGator.dll anywhere on my
| system. I have used the MS search function to look for a
| file by that name, and have been unsuccessful in finding it.
|
| I have been in email contact with NAV-2005 tech support, but
| all I get back are script responses that do not address the
| matter.
|
| Has anyone here encountered this puzzle before? Is this
| file really a threat to something? Any idea what is going
| on? Any suggestions to get rid of that file, if it is
| really there - or to stop NAV from reporting that it has
| been detected when it can't find it?
|
| It is a real puzzle to me, and any insight would be
| appreciated.
| --
| ----------
| CWLee
| Former slayer of dragons; practice now limited to sacred
| cows. Believing we should hire for quality, not quotas, and
| promote for performance, not preferences.

There are anti virus News Groups specifically for this type of discussion.

microsoft.public.scripting.virus.discussion
microsoft.public.security.virus
alt.comp.virus
alt.comp.anti-virus

Gator is in the class of adware and you don't want it.