normal.dot

[Guest]

What is it about word that makes the normal.dot so easily corruptable? Is it
a problem with word or an outside source? One of the accounting software
packages we use causes us to have to delete the normal.dot file more within
the last month than I have ever had to since I started using word I don't
know how many years ago. It also happens with the .xlb in excel a lot too.

Thanks so much.

 

[Charles Kenyon]

The problem is with your accounting software package. It is messing with
normal.dot. There is no reason for a competent programer to be doing this! I
have had no problems with Word's normal.dot file in over a year and I use it
for hours each day, with more than 15 add-ins. Word 97's normal.dot seemed
to be more prone to corruption.

Try checking the option to prompt to save changes to normal.dot.
Tools > Options > Save

Then you'll see when an attempt is made to mess with it and you can say no.
This option should always be checked. Unless it was mission critical, I
would consider getting rid of any software that triggered this every time it
is used.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


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[Tony Jollans]

I'm not sure it's anything about Word in particular - and I'm not convinced
about the amount of corruption people claim. Just because deleting
normal.dot solves a problem does not necessarily mean it was corrupt.

However there do seem to be some problems sometimes with toolbars which are
repeatedly created and destroyed and the fact that you are also having
trouble with your xlb files suggests this might be the cause. I would check
out your accounting package and see what it is doing.

 

[Graham Mayor]

Do I read from this that you are sharing normal.dot between users? No wonder
it is corrupting. Normal.dot is an individual user file and should never be
shared.

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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