no responses to questions?

  • Thread starter Thread starter njem
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njem

I recently posted my 3rd request for input on a problem I'm having and
haven't gotten any response to any of the posts. The last was "3rd
request, scheduled event problem" on Aug 30. Are there just so many
Vista problems this board is overwhelmed? Are there no MVPs in this
forum picking up on unanswered questions? Is it just me, did I forget
to wear my deodorant?

Thanks,
Tom
 
Tom

This normally means that people do not have the answer for this in Vista. I sure do not. I am with you that it works in XP but I have no idea on how to set it in Vista.

Maybe in Vista it has changed and you need to set this up under something else then Task Scheduler
 
njem said:
I recently posted my 3rd request for input on a problem I'm having and
haven't gotten any response to any of the posts. The last was "3rd
request, scheduled event problem" on Aug 30. Are there just so many
Vista problems this board is overwhelmed? Are there no MVPs in this
forum picking up on unanswered questions? Is it just me, did I forget
to wear my deodorant?



I think most people agree that "if it ain't broke, don't fix it".

According to your post it worked with XP...but not with Vista...
but who knows how long it will take Microsoft to fix the bug?
 
While you are waiting for help, go to the Windows Vista Help site and see if
you can find an answer. PS It's better to just repost your question with a
few more details, since once it's off the first 2 pages, it's pretty much
gone. These helpers here are all volunteers. Vista web site:
http://www.microsoft.com/windows/default.mspx
 
While you are waiting for help, go to the Windows Vista Help site and see if
you can find an answer.

I usually search these pages and the knowledge base before asking
questions.

The only reason I went to Vista is because some people I help just go
out and buy what's on sale at the local store when they need a system
and so they started getting Vista systems. Now I've used it enough to
know it (and wish I didn't). Time to go back to XP.

Thanks
 
njem said:
I recently posted my 3rd request for input on a problem I'm having and
haven't gotten any response to any of the posts. The last was "3rd
request, scheduled event problem" on Aug 30. Are there just so many
Vista problems this board is overwhelmed? Are there no MVPs in this
forum picking up on unanswered questions? Is it just me, did I forget
to wear my deodorant?

Thanks,
Tom

I have a somewhat similar task to yours, but I have it scheduled
automatically every 9 days (yours is monthly) and open a text file every
15 minutes (yours is every 5 minutes), and my task works just fine.

Did you check whether your task generates any error messages?

I have no explanation as to why it doesn't work on your machine.
And that is why I didn't reply to your post, because I can't help you.

Marco
 
Windows Vista is the biggest fraud yet by Microsoft. I purchased a new PC
about a month ago and have regretted it every day since. Not one of my
previous programs works with this OS, and the crashes and problems are
ongoing. Internet Explorer works for about ten minutes then stops. Windows
mail will work sometimes...

I am fed up with all this, and I cannot believe that MS hasn't responded to
many of these problems.
 
Have you contacted the manufacturer of your PC? I have been using Vista RTM
for 9 months now and have not had a single crash or problem. That means
that Vista can work. The difference has to be in your installation and
hardware - none of which Microsoft are responsible for.

Dale
 
I have a somewhat similar task to yours, but I have it scheduled
automatically every 9 days (yours is monthly) and open a text file every
15 minutes (yours is every 5 minutes), and my task works just fine.

Did you check whether your task generates any error messages?

This sounds like just windows flakiness but if you can would you check
your settings against mine:

General tab
run as myself
run only when use is logged on
others blank

Trigger tab
one time specific date, enabled
If I go into Editing the trigger:
begin task on a schedule
one time specific date
Enabled, all else blank

Actions tab
start a program, the path and name of my file

Conditions tab
all blank

Settings tab
allow to run on demand
run ASAP after a scheduled start is missed
if task fails to start restart every 5 min
up to 999 times
all others blank
if already running queue a new instance
(I have also tried "do not start another")


I know most of this is right because it does start, one time, if I'm
logged on at the trigger time. Interestingly under the History tab it
shows the last time it started while I was logged on, and then about
25 minutes later says the task was successfully finished?

Thanks,
Tom
 
njem said:
I recently posted my 3rd request for input on a problem I'm having and
haven't gotten any response to any of the posts. The last was "3rd
request, scheduled event problem" on Aug 30. Are there just so many
Vista problems this board is overwhelmed? Are there no MVPs in this
forum picking up on unanswered questions? Is it just me, did I forget
to wear my deodorant?

Hi Tom,

I'm sorry I did not respond to your question but .... I just have no idea,
what the answer might be. I guess I could try to debug it via WinDBG. But
that could be at least a couple of hours work; and I don't have time to
spend a couple of hours on every newsgroup question I don't know the answer
to!! Like other MVPs and newsgroup regulars I have a fulltime day job, and a
family, and I just hang out here in my (very limited) spare time, answering
whatever questions I can.

However ...

The first thing I'd try is toggling the "Run only when user is logged on"
setting - this setting could easily have unexpected side-effects. Whatever
you have set currently, try the opposite. Go back and forth a few times, to
be sure. You might also want to check the "History tab of the task - it's
possible that the Task is actually executing; it's just not executing in
your user session (ie, not visible to your desktop). If the task executes in
a different user context, it will not have access to the interactive
desktop - this is enforced in Vista, as a security measure. In this case,
you'd need to fiddle with the task settings to make sure it is running in
your own logged-on user context

Secondly: well as far as I know, there is no easy trace logging for Task
Scheduler, but you may be able to get some insights into the underlying
isseu by exporting the Task to XML. In Task Scheduler 2.0 (ie in Vista), the
Task Scheduler service runs a Task Object. The task Object can be created in
three different ways: programmatically, via C/C++ API calls; in script, via
a TaskService object; or by reading in an XML Task definition. When you
create a Task via the Task Scheduler MMC snap-in, you are simple creating an
XML text file, to define the task you wnt to run. The MMC is just acting as
a fancy text editor for you - it isn't directly manipulating the task object
which will be executed; only the XML definition of the task. One could (in
theory) just write the XML task definition in Notepad, and let the Service
run that, without ever defining the task in the snap-in.

So, the cause of the problem you're seeing could be in 2 different places:
- the way in which the Task Scheduler service handles the Task Object; or
- the XML which is output by the Task Scheduler snap-in.

You can examine the XML by exporting it to a file. Highlight your task in
the Task Scheduler MMC, right-click, and choose Export. Then study teh
resulting XML via Notepad, or other text editor. You can make changes to the
XML file to "fine-tune" the behaviour of the Task, and then re-import it
into the Task Scheduler snap-in. You'll find links to the schema definition
and descrtion of all the XML task elements, via this link:
http://msdn2.microsoft.com/en-us/library/bb264558.aspx
In your case, for example, you'd probably want:
<StartWhenAvailable>true</StartWhenAvailable>
but other tags may also affect the behaviour.

You can also enable ddebug and diagnostic logging for Task Scheduler. This
may, or may not, shed some light on the problem. In Administrative Tools,
run Event Viewer. Navigate to Application and Service logs, Microsoft,
Windows, TaskScheduler. There are three logs here: operational, debug and
diagnostic. By default, only operational is enabled; debug and diagnostic
are disabled. Right-click each of debug and diagnostic and choose Enable.
This will cause the Task Scheduler service to log any significant debug or
diagnostic events, as well as teh normal operational events. This might give
you a few clues as to what's going on "under the covers".

If all else fails, open a Service Request with Microsoft PSS, and give them
a step-by-step explanation of precisiely how to reproduce the problem. They
can then go in and debug it in detail. Unlike MVPs, the PSS guys do work for
Microsoft, and do actually get paid to troubleshoot this stuff :-)

I wish I had a better answer for you. But I hope this helps a little bit.
 
I recently posted my 3rd request for input on a problem I'm having and
haven't gotten any response to any of the posts. The last was "3rd
request, scheduled event problem" on Aug 30. Are there just so many
Vista problems this board is overwhelmed? Are there no MVPs in this
forum picking up on unanswered questions? Is it just me, did I forget
to wear my deodorant?

If you don't get a reply then you didn't provide enough information,
someone that has fixed it didn't ready your post, or they just though
you were kidding.

You should search google to lear how to communicate a problem.

--

Leythos
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
(e-mail address removed) (remove 999 for proper email address)
 
Andrew McLaren said:
Hi Tom,

I'm sorry I did not respond to your question but .... I just have no idea,
what the answer might be. I guess I could try to debug it via WinDBG. But
that could be at least a couple of hours work; and I don't have time to
spend a couple of hours on every newsgroup question I don't know the
answer to!! Like other MVPs and newsgroup regulars I have a fulltime day
job, and a family, and I just hang out here in my (very limited) spare
time, answering whatever questions I can.

However ...

The first thing I'd try is toggling the "Run only when user is logged on"
setting - this setting could easily have unexpected side-effects. Whatever
you have set currently, try the opposite. Go back and forth a few times,
to be sure. You might also want to check the "History tab of the task -
it's possible that the Task is actually executing; it's just not
executing in your user session (ie, not visible to your desktop). If the
task executes in a different user context, it will not have access to the
interactive desktop - this is enforced in Vista, as a security measure. In
this case, you'd need to fiddle with the task settings to make sure it is
running in your own logged-on user context

Secondly: well as far as I know, there is no easy trace logging for Task
Scheduler, but you may be able to get some insights into the underlying
isseu by exporting the Task to XML. In Task Scheduler 2.0 (ie in Vista),
the Task Scheduler service runs a Task Object. The task Object can be
created in three different ways: programmatically, via C/C++ API calls; in
script, via a TaskService object; or by reading in an XML Task definition.
When you create a Task via the Task Scheduler MMC snap-in, you are simple
creating an XML text file, to define the task you wnt to run. The MMC is
just acting as a fancy text editor for you - it isn't directly
manipulating the task object which will be executed; only the XML
definition of the task. One could (in theory) just write the XML task
definition in Notepad, and let the Service run that, without ever defining
the task in the snap-in.

So, the cause of the problem you're seeing could be in 2 different places:
- the way in which the Task Scheduler service handles the Task Object; or
- the XML which is output by the Task Scheduler snap-in.

You can examine the XML by exporting it to a file. Highlight your task in
the Task Scheduler MMC, right-click, and choose Export. Then study teh
resulting XML via Notepad, or other text editor. You can make changes to
the XML file to "fine-tune" the behaviour of the Task, and then re-import
it into the Task Scheduler snap-in. You'll find links to the schema
definition and descrtion of all the XML task elements, via this link:
http://msdn2.microsoft.com/en-us/library/bb264558.aspx
In your case, for example, you'd probably want:
<StartWhenAvailable>true</StartWhenAvailable>
but other tags may also affect the behaviour.

You can also enable ddebug and diagnostic logging for Task Scheduler. This
may, or may not, shed some light on the problem. In Administrative Tools,
run Event Viewer. Navigate to Application and Service logs, Microsoft,
Windows, TaskScheduler. There are three logs here: operational, debug and
diagnostic. By default, only operational is enabled; debug and diagnostic
are disabled. Right-click each of debug and diagnostic and choose Enable.
This will cause the Task Scheduler service to log any significant debug or
diagnostic events, as well as teh normal operational events. This might
give you a few clues as to what's going on "under the covers".

If all else fails, open a Service Request with Microsoft PSS, and give
them a step-by-step explanation of precisiely how to reproduce the
problem. They can then go in and debug it in detail. Unlike MVPs, the PSS
guys do work for Microsoft, and do actually get paid to troubleshoot this
stuff :-)

I wish I had a better answer for you. But I hope this helps a little bit.


Dude... you are too funny! "I'm pressed for time but let me write a few
paragraphs in an attempt to assist you."

<Standing on chair, arms raised above head, applauding furiously>

Do you hang in any Mac ng's?

Lang
 
Lang

Sheeeesh and I thought you knew something's at times . Boy was I mistaken. Now we all know hopefully. .
 
Dale, please name some manufacturers who have good help via
phone/Email/lLiveChat (that doesn't instantly disconnect).

A year ago Mircosoft stopped supporting Windows 98SE. Because XP was only
going to be supported for just two more years, I waited to buy Vista
HomePremium (with trial Norton) pre-installed on a Pavilion desktop. I have
wasted exhausting hours (2 hours each time, several times) with Hewlett
Packard's phone help. Last year friends got no help from Dell for their new
computers with XP.

Microsoft has free help for only 3 months for Vista, but who knew? Help and
Support has over 2000 topics! I have found useful help in articles on the
net and in discussions like this one.

Barnum: you may have too many programs running at Start up. Windows Mail
took some weeks to get going but works well for me now. It helps to
occasionally edit contacts and trusted/White (and Black) senders lists. Must
not have conflicting a/v, a/spy, anti-SPAM etc. programs.

It is not easy to switch from one Anti-Virus or InternetSecurity to a
different one.
When all is done, doublecheck:
Start -> Control Panel - > Programs and Features -> click & right-click on a
program. Then click to remove or repair. That is where I found a Norton
monkey wrench that interfered with my new a/v & IntSec for several months.
Silly me had believed that NortonRemovalTool had done its job.

liliskin
 
Barnum said:
Windows Vista is the biggest fraud yet by Microsoft. I purchased a new PC
about a month ago and have regretted it every day since. Not one of my
previous programs works with this OS,


Any responsible, adult consumer would have checked the compatibility of
his/her software *before* rushing out to purchase the newest ans
shiniest OS. You've no one to blame but yourself, on this topic.

... and the crashes and problems are
ongoing. Internet Explorer works for about ten minutes then stops. Windows
mail will work sometimes...


If you are having problems with a brand new computer, your first resort
for assistance in putting thing right would be the manufaturer. Have
you contacted the OEM's Tech Support for warranty service?

I am fed up with all this, and I cannot believe that MS hasn't responded to
many of these problems.

First of all, it isn't Microsoft's responsibility to make sure that you
are capable of making purchasing decisions without adult supervision.
Secondly, Microsoft isn't responsible for supporting a computer
manufacturer's problems, or support that manufacturer's products.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell
 
I've never had a problem with live chat disconnecting from HP or eMachine.
HP phone support was also very good a couple of years ago, although they
wanted me to get the problem fixed in a way which I was uncomfortable with
and chose to go another route. In this case, the phone support indicated
that the problem was likely with the power jack, and even through the
computer was under warrantee, they wanted me to take it to an authorized
place (comp usa) and pay any up-front fee, and then when it came back, HP
would pick up the bill only if it found that it was actually covered by the
warrantee. I don't like putting out any money in this situation. I would
up taking it to another place that guaranteed to fix the problem, based on
my description, for $120. Fix worked well.

-Paul Randall
 
Andrew,

I will try toggling "only when user is logged on".

I looked at the history of the event, which doesn't show any error for
the times it failed to start. The system event log doesn't give me any
clues either.

If it's so messed up I need to get into exporting/editing/importing
then it's too messed up.

When you suggest making a case event with PSS are you talking about
the "pay them up front phone support" type of event or do you have
some other angle to go at such things?

Thanks,
Tom
 
njem said:
This sounds like just windows flakiness but if you can would you check
your settings against mine:

General tab
run as myself
run only when use is logged on
others blank
Yes.

Trigger tab
one time specific date, enabled
If I go into Editing the trigger:
begin task on a schedule
one time specific date
Enabled, all else blank

Here I have set it to every day and repeating every 9 days.

I had also set it to repeat the task every 15 minutes, thinking that it
would repeat the action every 15 minutes *after* 9 days, but it's doing
it every day now.
My mistake in my previous post.
Actions tab
start a program, the path and name of my file

I chose in "Actions" to display a message, but starting a program should
also work, provided the path and name of file are correct.
Conditions tab
all blank
Yes.

Settings tab
allow to run on demand
run ASAP after a scheduled start is missed
if task fails to start restart every 5 min
up to 999 times
all others blank
if already running queue a new instance
(I have also tried "do not start another")

I think that the most important one here is "run ASAP after a scheduled
start is missed".
I know most of this is right because it does start, one time, if I'm
logged on at the trigger time. Interestingly under the History tab it
shows the last time it started while I was logged on, and then about
25 minutes later says the task was successfully finished?

But if your program didn't start, then you should see an error message
somewhere. Perhaps your program is faulty.
When you run the task manually, does your program specified in "Actions"
execute?

Basically my task runs every 9 days and the message is displayed, but I
would like to get a reminder every 15 minutes as well. Right now I'm not
sure whether that is possible.

Marco
 
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