No Option to Request Read or Deliver Receipt

[Guest]

I have Outlook 2003.I know how to send emails with read or delivery receipts,
but for some reason, this option will not work. This is what occurs. After I
create New Mail, I go into "File-Properties-General Tab". At the mid to botom
of this box should be a place that you can check off that you want a read
receipt or delivery receipt. However, when I go into this, I get a box with
this information that is completely "grayed out" or not available at all.
What could I be doing wrong? Is there an option that I haven't activated
correctly? Could my software be corrupted? Any help that you could provide
would be greatly appreciated. Thanks.

 

[BillR [MVP]]

It is done via the Options button on the Standard toolbar of a new message.
there is no File | Options - only File | Properties.

 

[Guest]

Bill, I made a mistkae by adding in the word "options". I do agree that it is
only "File-Properties". With that said, my question still was not answered. I
know I can do this from the Standard toolbar of the new message, but I still
like the older way of going thropugh File - Properties. I know this method is
available because I use it on my PC at work. Any thoughts as to why the box
is "grayed out" and what can I do to fix it?

 

[BillR [MVP]]

the method you describe is not available. you now know how to request read
and delivery receipts.

 

[BillR [MVP]]

slight correction. it isn't available when you use Word as the editor. if
you want to request that way then sacrifice Word as your editor.