no more clickable hyperlinks in email

[Diane]

can anyone help?

About 5 days ago my windows mail (in Vista) stopped having clickable
hyperlinks. I thought if you went to the "advanced" section in the tool
dropdown menu, there was a spot to reset that but when I did, the list of
advanced was much shorter than I remember it being in the past?

Any help greatly appreciated! Thank you!

 

[Gary VanderMolen]

Your problem statement is not very clear.
Do you mean that when you receive an email message which
contains a URL link, clicking on that link produces an error message?
If so, please post the exact error message.

Or do you mean, while composing a new message, any hyperlinks you
put in are not clickable?

 

[Diane]

Hi, sorry, when I receive a message that includes a hyperlink to a webpage,
now when I click on it it does not open a window in internet explorer to go
to that URL, whereas up until last week I never had that problem. No error
messages occur - just ... nothing.

Your problem statement is not very clear.
Do you mean that when you receive an email message which
contains a URL link, clicking on that link produces an error message?
If so, please post the exact error message.

Or do you mean, while composing a new message, any hyperlinks you
put in are not clickable?

 

[Gary VanderMolen]

I am perplexed that no error message appears.
But try this:
Open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. Click on "Internet
Explorer". If it doesn't respond with "This program has all its defaults"
then fix it by clicking on the option indicated by the first green arrow.

 

[Diane]

YAY - it worked - thank you so much!


I am perplexed that no error message appears.
But try this:
Open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. Click on "Internet
Explorer". If it doesn't respond with "This program has all its defaults"
then fix it by clicking on the option indicated by the first green arrow.

 

[Gary VanderMolen]

You're very welcome. Thanks for reporting back.