no cd drives

[Guest]

i unplugged my artec dvd cd-rw combo drive the other night. to find out which
chipset it had but when i turned on my computer it doesnt reconize the drive.
i have looked for drivers on the artec website, and i have tried using the
search for new hardware tool in windows but i cannot get the drives to be
reconized. can anyone help me plz.

on top of that when my drive did work it would tell me to insert a blank
disc when i tried to burn anything.

if anyone can help i would be so grateful

 

[Jerry]

Try booting into Safe Mode. open Device Manager, remove all instances of the
problem device (if there), reboot and Windows should re-detect hardware and
install drivers.