No audio with Logitech QuickCam Messenger

G

Guest

Since installing the Dell upgrade to Vista my Logitech QuickCam Messenger
only works on video the is no audio. I have installed the new Vista
compatable driver from the Logitech website but on the adio tuning wizard
screen no sound is detected. Has anyone had the same problem?
 
R

Rick Rogers

Hi Weschris,

Many webcams require a firmware update, not just an driver update, to run
properly under Vista. Check with Dell on your particular model.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
G

Guest

When I first installed Vista the webcam was updated automatically would this
have included a firmware update?
 
R

Rick Rogers

Hi,

No, that is usually supporting software and driver updates, files used by
the operating system to address the webcam. A firmware update is a change to
the instruction set that is housed in the electronics of the webcam itself.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
G

Guest

i have a logitech quickcam web camera but when i tried to install it the
computer says its not compatable with vista how do i make it work on my
computer without having to buy new software or changing back to windows xp?

"
 
M

Mike Hall - MVP

Logitech have a support site you should visit to get Vista drivers and
software for your webcam.. Logitech does not charge for this service..

http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en


Angell23 said:
i have a logitech quickcam web camera but when i tried to install it the
computer says its not compatable with vista how do i make it work on my
computer without having to buy new software or changing back to windows
xp?

"

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/
 
D

Dave

Ironic. I bought a Logitech Quickcam Pro 5000, because my old Intel webcam
wasn't compatible with Vista.
This one works fine on Vista.

Which model do you have?
 
G

Guest

its a quickcam lkd9 if that helps
Dave said:
Ironic. I bought a Logitech Quickcam Pro 5000, because my old Intel webcam
wasn't compatible with Vista.
This one works fine on Vista.

Which model do you have?
 
C

Christopher R. Lee

A lot of Logitech stuff doesn't work with Vista. There's nothing thay can do
about it; you can find some discussion on this by searching the web.

My problem is that having tried and failed to install a webcam, at every
bootup I get a message about the Camera Connection Wizard failing, and can't
find a way to remove this.

Microsoft won't let me connect to their on-line help because they say my
email address is incompatible with their system (you have to use hotmail or
something and *I* don't want to).

Regards
 
D

David A. Spicer

This cam is quite old and quite discontinued. I gave mine to my daughter and
replaced it with a newer Vista compatible cam.
 
C

Captain Roberts

Microsoft won't let me connect to their on-line help because they say my
email address is incompatible with their system (you have to use hotmail
or something and *I* don't want to).

You need to lower your pride and acquire a hotmail account. You only need
to use it for Microsoft purposes.
 
G

Guest

Captain Roberts said:
You need to lower your pride and acquire a hotmail account. You only need
to use it for Microsoft purposes.




I too have problems with a Logitech Quickcam and Vista. The camera works fine but I have a continual message saying that the Camera Connection Wizard has a problem. It seems the only solution is to obtain a Vista friendly Webcam !
 
C

Cal Bear '66

Which Logitech QuickCam?
What driver version?

No problem with Logitech QuickCam Pro 5000 and version 11 .0 Vista drivers.
 

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