Hi Michael
Michael_99 said:
I just came from a friend's house where I found each web page was opening in
a new (or different) window on her WinXP computer.
I could not solve it - which of course was very embarrassing considering how
many years I have been using Windows operating systems.
Please help.
Thank you.
It is possible that there may be a hijacker causing the problem. If you can
get to the website on the other PC follow the directions below. If not,
then if you have CD burning capabilities on your PC, or can get use of a PC
that does, download the programs from the other PC and install them to the
other PC and run it. If necessary, see if you can copy the log to a floppy
on the other PC and then post the log to the website as instructed below
from another PC. Follow all instructions carefully.
You mght also check the following first
Can't open other windows:
http://www.fjsmjs.com/OE/nolinks.htm
http://support.microsoft.com/?kbid=281679
http://www.mvps.org/inetexplorer/answers2.htm#hyperlinks
http://www.mvps.org/inetexplorer/answers.htm#new_window
HiJackThis: - Free
Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://tinyurl.com/2oce8
or
http://tinyurl.com/2atxk
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is. Most
of what it lists will be harmless or even required, so DO NOT fix anything
yet.
Open a the copy of your log in NotePad and made a copy. Then you can go here
to post you log:
http://forum.aumha.org/
Go to the HiJackThis section on the forum list and click to open. You can
post as a guest. It's also a good site to keep for reference. The experts
there will analyze the log and report back the results. Please allow at
least a few hours or a days time for a response.
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
Help with Hijackware & Scumware Information - Free
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
Also download, install and run on infected PC, download them from your PC to
install on the infected PC and run them.
McAfee Avert Stinger
http://tinyurl.com/2esu7
or
http://vil.nai.com/vil/stinger/
Symantec Trojan Removal Tools: Free
http://www.symantec.com/avcenter/tools.list.html
CWShredder: Free
http://tinyurl.com/2l9kl
or
http://www.majorgeeks.com/download4086.html
As soon as access can be made with the Internet on the infected PC, download
and install, you *must* update the programs prior to running to be sure they
have the latest definitions, then run the programs below. They are free and
very effective.Be sure to run both SpyBot and Adaware, as what one does not
detect the other
may. It is important that you follow all directions carefully: This will
make sure there are no other problems on their system.
SpyBot Search & Destroy: Free
http://download.com.com/3000-8022-10289035.html?tag=lst-0-2
or
http://majorgeeks.com/download2471.html
AdAware: Free
http://www.lavasoftusa.com/support/download/
or
http://www.majorgeeks.com/downloads31.html
HTH
Jan
