New Server for Domain Name, resolved on all but one system on the network

  • Thread starter Thread starter mkjhebert
  • Start date Start date
M

mkjhebert

I'm beating my head against the wall on this one.

Here is the problem:

Running WinXP. I'm not sure what information everyone will need for
this one.
The company has changed web hosts for their domain name.
ISP has stayed the same.
Using a shared internet connection.
The new DNS has propagated for their domain name.
I have checked it out on every whois, DNS report, etc.
One computer on the network is not resolving the new DNS.
I have done a nslookup and it returns the old nameserver and ip (this
only happens on the one computer).
I did a displaydns and it also shows up as the old nameserver and ip.
When I use internet explorer - it is still picking up the old ip and
nameserver.
So because of this, the mailserver is not reading properly in outlook.
I have tried flushdns, but that doesn't work. I don't know where to
begin.

I know little about DHCP or gateways or ips, etc. I have searched the
groups all over for a similar issue, but have had no luck.

I don't have a clue what information I should be looking for to start
the fix. This is an urgent problem, any help would be greatly
appreciated!!
 
I'm beating my head against the wall on this one.

Here is the problem:

Running WinXP. I'm not sure what information everyone will need for
this one.
The company has changed web hosts for their domain name.
ISP has stayed the same.
Using a shared internet connection.
The new DNS has propagated for their domain name.
I have checked it out on every whois, DNS report, etc.
One computer on the network is not resolving the new DNS.
I have done a nslookup and it returns the old nameserver and ip (this
only happens on the one computer).
I did a displaydns and it also shows up as the old nameserver and ip.
When I use internet explorer - it is still picking up the old ip and
nameserver.
So because of this, the mailserver is not reading properly in outlook.
I have tried flushdns, but that doesn't work. I don't know where to
begin.

I know little about DHCP or gateways or ips, etc. I have searched the
groups all over for a similar issue, but have had no luck.

I don't have a clue what information I should be looking for to start
the fix. This is an urgent problem, any help would be greatly
appreciated!!
Click to expand...

Let's take a look at the problem computer, and one or two working computers
(preferably as close to configuration of the problem one as possible). Please
provide "browstat status" and "ipconfig /all" from each computer, as a start.
Read this article, and linked articles, and follow instructions precisely:
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
 
Thanks Chuck,

I said my problem was urgent, but somehow I didn't expect a reply until
business hours tomorrow. I will post my information early in the
morning, perhaps you or someone will have an answer at that time.

Michael

p.s. That is a great site you have.
 
Ok here is the information:
I have provided a working computer on the network, plus a computer that
is not working.


PROBLEM COMPUTER

Windows IP Configuration



Host Name . . . . . . . . . . . . : DSP-MARKET

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-0C-F1-C0-B1-C3

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.0.15

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.254

DNS Servers . . . . . . . . . . . : 199.185.130.34



Status for domain DSP on transport
\Device\NetBT_Tcpip_{E36A65C3-E4A1-4807-BB81-DC2799D193FE}
Browsing is active on domain.
Master browser name is: DSP_NT
Master browser is running build 3790
2 backup servers retrieved from master DSP_NT
\\DSP-RND
\\DSP_NT
There are 10 servers in domain DSP on transport
\Device\NetBT_Tcpip_{E36A65C3-E4A1-4807-BB81-DC2799D193FE}
There are 1 domains in domain DSP on transport
\Device\NetBT_Tcpip_{E36A65C3-E4A1-4807-BB81-DC2799D193FE}



WORKING COMPUTER

Windows IP Configuration



Host Name . . . . . . . . . . . . : dspshipping

Primary Dns Suffix . . . . . . . : DSP.EDM

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : DSP.EDM

dsp



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : dsp

Description . . . . . . . . . . . : Realtek RTL8139/810x Family
Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-50-BF-73-0E-04

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.0.133

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.254

DNS Servers . . . . . . . . . . . : 192.168.0.1


Status for domain DSP on transport
\Device\NetBT_Tcpip_{4F97768B-D447-4A9C-8739-77A8D4BC54F5}
Browsing is active on domain.
Master browser name is: DSP_NT
Master browser is running build 3790
2 backup servers retrieved from master DSP_NT
\\DSP-RND
\\DSP_NT
There are 7 servers in domain DSP on transport
\Device\NetBT_Tcpip_{4F97768B-D447-4A9C-8739-77A8D4BC54F5}
There are 1 domains in domain DSP on transport
\Device\NetBT_Tcpip_{4F97768B-D447-4A9C-8739-77A8D4BC54F5}
 
Ok here is the information:
I have provided a working computer on the network, plus a computer that
is not working.
Click to expand...

<SNIP>

Very interesting, Michael. Neither the problem computer, nor the example good
computer, are using DHCP. How are either supposed to pick up any settings, old
or new?
 
Ok here is the information:
I have provided a working computer on the network, plus a computer that
is not working.
Click to expand...

As Chuck said you are not using DHCP so Windows will not automagically
change the DNS settings. Change the DNS on the bad machine to point to the
same server as the good one (192.168.0.1). You should really look at using
DHCP so you don't have manually configure all the computers after a change.
From the looks of your printout you may be having more problems than just
this.

Kerry
 
Here is where I am lost. I work for this company and now I host their
domains, but the one email won't work on this one computer - so I
thought it shouldn't be too difficult - I've always been able to find
solutions through the newsgroups, but in this case I am not their
network administrator so I don't want to change too much. I vaguely
understand DHCP - so I couldn't tell you if it should be setup on this
network or not - or why it isn't.

If you have any thoughts on the matter - that would be great. Your
help is much appreciated.
 
Here is where I am lost. I work for this company and now I host their
domains, but the one email won't work on this one computer - so I
thought it shouldn't be too difficult - I've always been able to find
solutions through the newsgroups, but in this case I am not their
network administrator so I don't want to change too much. I vaguely
understand DHCP - so I couldn't tell you if it should be setup on this
network or not - or why it isn't.

If you have any thoughts on the matter - that would be great. Your
help is much appreciated.
Click to expand...

Michael,

Well, if you just want to make the minimum change, then try changing the DNS
server, from 199.185.130.34 to 192.168.0.1. That's the only obvious difference.
 
That worked - so I'm happy. I'll make the suggestion to their network
administrators.

Thank you very much!
 
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