New SATA Hard drive not recognized in Disk Manager in XP

[joefranklin]

I got a new PC which has 2 WD Raptors in a RAID array from the factory
which work fine.

I added a Seagate Barracuda 7200.10 (SATA II) by connecting it to the
motherboard using spare cables the vendor provided.

When I booted up the first time, WinXP Pro SP2 seemed to detect the
hardware -- in the lower right corner a little balloon poped up with
"New hardware detected" etc.

That was the last indication I got that the drive was recognized. I
cannot see it under Disk Management, where I expected to be able to
initialize and format it. Under disk drives in Device Manager, I only
see the RAID Stripe and two "generic storage device" from the media
reader/floppy combination.

The motherboard is nForce 680i, and I don't see anything in the CMOS
settings that would disable SATA working, and I tend to think this is
operating sytem related because the drive was recognized initially.

In case it matters:

- the RAID array is drive C
- D and E are IDE DVD drives
- F and G show up as removable drives (Im guessing the media reader is
IDE)

So I would have expected the new drive to show up as H.


Can anyone help me? I'm stuck at this point.

 

[frodo]

Is it not showing is Disk Manager? Then you need a driver...

windows (for the most part) does not have built-in SATA drivers, you need
to install a driver for the port you connected the new drive to. My guess
is it's not one of the standard nvida ports, but a port on a secondary
controller. you need a driver for that controller. going into Device
Manager should show a yellow exclamation mark next to that interface,
that's a sure sign that you need that driver. check your MoBo docs, and
the driver should be on a floppy/cd provided w/ the MoBo, or go to the
MoBo manufacturer's site to get it. After it's working it should
show up in Disk Manager and you can then partition and format it, giving
it a letter. then you're off...

[also, did you ENABLE that interface in the BIOS? If the interface does
not show up at all in Device Manager (no yellow exclamation) then it may
be totally turned off in the BIOS.]

Good Luck...

 

[joefranklin]

Is it not showing is Disk Manager? Then you need a driver...

windows (for the most part) does not have built-in SATA drivers, you need
to install a driver for the port you connected the new drive to. My guess
is it's not one of the standard nvida ports, but a port on a secondary
controller. you need a driver for that controller. going into Device
Manager should show a yellow exclamation mark next to that interface,
that's a sure sign that you need that driver. check your MoBo docs, and
the driver should be on a floppy/cd provided w/ the MoBo, or go to the
MoBo manufacturer's site to get it. After it's working it should
show up in Disk Manager and you can then partition and format it, giving
it a letter. then you're off...

[also, did you ENABLE that interface in the BIOS? If the interface does
not show up at all in Device Manager (no yellow exclamation) then it may
be totally turned off in the BIOS.]

Good Luck...

First, thanks for the response.

Under "SCSI and Raid Controllers" in the device manager, heres what I
see

NVIDIA nForce 590/570/550 Serial ATA Controller
NVIDIA nForce 590/570/550 Serial ATA Controller
NVIDIA nForce 590/570/550 Serial ATA Controller
NVIDIA nForce(tm) RAID Class Controller

Is this where I should be looking? None of them have the yellow
exclaimation. I expanded the other branches of the tree and did not
see any yellow exclamations.

My motherboard manual shows some CMOS settings to enable SATA on the
first page, where IDE gets enabled/disabled, but when I go into CMOS
setup those options are not on my actual screen.

I tried reinstalling the motherboard drivers, when seemed to go fine,
then asked me to reboot, and when I did it said a new hard drive was
detected and went into a wizard that seemed to be leading toward
formatting the drive. This scared me, because it was reporting the
size as 298 gigs or so (the new Seagate drive is 320 gigs, and the two
WD Raptors that are in a RAID 0 stripe are 300 gigs combined, so I was
concerned it was getting ready to try to format my two existing
drives).

Any other thoughts?

 

[joefranklin]

Is it not showing is Disk Manager? Then you need a driver...

windows (for the most part) does not have built-in SATA drivers, you need
to install a driver for the port you connected the new drive to. My guess
is it's not one of the standard nvida ports, but a port on a secondary
controller. you need a driver for that controller. going into Device
Manager should show a yellow exclamation mark next to that interface,
that's a sure sign that you need that driver. check your MoBo docs, and
the driver should be on a floppy/cd provided w/ the MoBo, or go to the
MoBo manufacturer's site to get it. After it's working it should
show up in Disk Manager and you can then partition and format it, giving
it a letter. then you're off...

[also, did you ENABLE that interface in the BIOS? If the interface does
not show up at all in Device Manager (no yellow exclamation) then it may
be totally turned off in the BIOS.]

Good Luck...

First, thanks for the response.

Under "SCSI and Raid Controllers" in the device manager, heres what I
see

NVIDIA nForce 590/570/550 Serial ATA Controller
NVIDIA nForce 590/570/550 Serial ATA Controller
NVIDIA nForce 590/570/550 Serial ATA Controller
NVIDIA nForce(tm) RAID Class Controller

Is this where I should be looking? None of them have the yellow
exclaimation. I expanded the other branches of the tree and did not
see any yellow exclamations.

My motherboard manual shows some CMOS settings to enable SATA on the
first page, where IDE gets enabled/disabled, but when I go into CMOS
setup those options are not on my actual screen.

I tried reinstalling the motherboard drivers, when seemed to go fine,
then asked me to reboot, and when I did it said a new hard drive was
detected and went into a wizard that seemed to be leading toward
formatting the drive. This scared me, because it was reporting the
size as 298 gigs or so (the new Seagate drive is 320 gigs, and the two
WD Raptors that are in a RAID 0 stripe are 300 gigs combined, so I was
concerned it was getting ready to try to format my two existing
drives).

Any other thoughts?

Just a follow up, I decided to run through the above routine once
more, and I realized it was indeed saying that ONE disc had ~298 gb
available, so I figured that had to be the right one. After running
that wizard it showed up in the disk manager just fine, and is
currently formatting.

Thanks so much for your help, I would not have known to re-run the
motherboard driver like that on my own.