New network connection options greyd out

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  • Start date Start date
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Guest

I am setting up my PC for ADSL internet connection but have hit a wall' when
i follow the path for a new Network connection and get to "set up my internet
manually" and click next on the next menu the first two options are greyd out
and only the third one can be selected which is not what i need .............
does anyone have an idea to why this is like this or what i have to set to
remove this block ?
 
this may help. quoted from http://www.ChicagoTech.net
Connect using a dial-up modem or VPN option in the New Connection Wizard is
unavailable (gray out)
SYMPTOMS:
1) After installed SP1 for XP and then use the System Restore feature to
restore Windows to a state before the installation of the service pack.
2) After upgraded your computer to XP Pro from Win98, ME and XP Home. You
may experience the following symptoms: a) The Connect using a dial-up modem
or VPN option in the New Connection Wizard is unavailable (gray out). b) The
Network Connections folder is empty. c) ICS and ICF services do not start
because of a dependency failure. d) In the Event Viewer, you may get Event
ID: 7023, Event ID: 20035 or error 5 with Access is denied, Remote Access
Connection Manager failed to start because it could not create buffers or
Could not start the Remote Access Connection Manager service on Local
Computer.
Resolution: 1) To resolve this problem, reinstall SP1 for Windows XP. 2)
Delete the NextID value
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Telephony\Cards\NextID,
and then restart the computer. 3) Delete the Telephony key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Telephony.
--
For more and other information, go to http://www.ChicagoTech.net

Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ChicagoTech.net
Networking Solutions, http://www.chicagotech.net/networksolutions.htm
VPN Solutions, http://www.chicagotech.net/vpnsolutions.htm
VPN Process and Error Analysis, http://www.chicagotech.net/VPN process.htm
VPN Troubleshooting, http://www.chicagotech.net/vpn.htm
This posting is provided "AS IS" with no warranties.
 
Martin said:
I am setting up my PC for ADSL internet connection but have hit a wall'
when
i follow the path for a new Network connection and get to "set up my
internet
manually" and click next on the next menu the first two options are greyd
out
and only the third one can be selected which is not what i need
.............
does anyone have an idea to why this is like this or what i have to set to
remove this block ?

Sounds like your card entries in registry are stuffed. You can fix it the
hard way by deleting the incorrect registry entries and rebooting or the
easy way and install the SP that you are up to - or the next one - again.

You can get this happening if you restored to a time before you put the SP
you are using in or if you did a repair install. If you do either in future,
you HAVE to install the SP you were using or the next one again.
 

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